Sales Manager

The Sales Manager role is responsible for leading a retail sales team, supporting daily store operations, and driving business growth through consistent execution of sales and customer service standards.

Key Responsibilities

• Lead and supervise the retail sales team by providing coaching, training, and development to improve performance and customer engagement.
• Create and implement sales strategies designed to meet or exceed revenue targets while maintaining strong customer service standards.
• Oversee day-to-day store operations, including inventory management, merchandising, pricing, and stock replenishment to support consistent product availability.
• Manage hiring and onboarding activities, including employee orientation, interviewing, recruiting, and onboarding to build a capable team.
• Handle payroll processing, bookkeeping, cash handling, POS (Point of Sale) system operation, and cash register reconciliation with accuracy.
• Monitor inventory control procedures, perform stock audits, and manage purchasing to maintain appropriate inventory levels.
• Ensure adherence to company policies, safety regulations, and operational procedures while supporting a positive work environment through effective managerial communication.

Required Qualifications

• Proven experience managing retail sales teams, including a strong background in retail sales operations.
• Excellent negotiation skills with experience supervising teams and communicating with employees in a managerial capacity.
• Multilingual or bilingual ability is highly desirable for engaging diverse customer bases.
• Strong organizational skills, including experience with inventory management, merchandising, pricing strategies, and operational management.
• Competence using POS systems, handling cash, supporting payroll processing and bookkeeping, and applying basic math for retail calculations.
• Demonstrated leadership in training and development, plus experience with recruiting and employee orientation.
• Effective time management and professional phone etiquette, paired with strong customer service skills.

Technologies

• POS (Point of Sale) systems

Compensation and Schedule

• Pay: $28.99 - $34.99 per hour
• Expected hours: No less than 20.0 hours per week

Work Location

Hybrid remote in Los Angeles, CA 90064.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance