Senior SMB Sales Manager

Lenovo is seeking a Senior SMB Sales Manager in Morrisville, NC (onsite) to lead a high-performing SMB sales organization and drive revenue growth, customer acquisition, retention, and solution adoption across the SMB segment. This role partners with Lenovo Digital Commerce and SMB Sales leadership to define short-term tactical plans and long-term strategy, while building a culture of accountability, coaching, and professional development. You will shape go-to-market priorities, empower a talented team, and collaborate across functions to deliver exceptional customer outcomes.

Responsibilities

• Define and execute the SMB sales strategy and tactical plans in partnership with Lenovo Digital Commerce and SMB Sales leadership.
• Lead the development and execution of growth initiatives focused on revenue, profitability, customer acquisition, retention, and wallet share expansion.
• Drive business performance through forecasting, pipeline management, territory optimization, and strategic resource allocation.
• Develop and implement sales operating rhythms, performance dashboards, and reporting frameworks to ensure consistent execution against objectives.
• Identify market opportunities, competitive threats, and emerging customer needs to influence go-to-market strategy and sales priorities.
• Lead, inspire, and develop a high-performing SMB sales organization focused on delivering strong business results and customer outcomes.
• Establish a culture of accountability, coaching, continuous improvement, and professional development.
• Manage sales leadership processes including quota setting, performance management, talent development, succession planning, and organizational design.
• Conduct regular business reviews and performance assessments to drive productivity and attainment of sales objectives.
• Recruit, develop, and retain top sales talent while building future leadership bench strength.
• Champion a consultative, solution-oriented sales approach across Lenovo's portfolio, including PCs & Smart Devices, AI Technology, Infrastructure Solutions, Motorola, Software, Services, and Emerging Technologies.
• Drive cross-sell and upsell initiatives to maximize customer lifetime value and increase solution penetration.
• Partner with product, marketing, and sales enablement teams to develop programs that accelerate adoption of new offerings and solutions.
• Position Lenovo as a strategic technology partner for SMB customers and build executive-level relationships across key stakeholders.
• Collaborate across business functions to optimize the customer experience and support strategic initiatives.
• Serve as a key voice for SMB customers to influence product offerings and engagement strategies.
• Drive forecast accuracy, pipeline health, and sales process discipline across the organization.
• Leverage data analytics and business insights to identify performance trends, risks, and growth opportunities.
• Lead change management and operational transformation efforts that improve sales effectiveness and scalability.
• Ensure effective utilization of CRM and sales enablement platforms to maximize productivity and visibility.

Requirements

We are seeking a candidate with extensive leadership experience in sales and a track record of driving revenue growth, plus hands-on experience selling technology solutions.

• 12+ years of progressive sales leadership experience with a proven record of growing revenue and leading high-performing teams.
• 3+ years of people leadership experience managing managers and large sales teams.
• Experience selling technology solutions, including hardware, software, services, AI, and subscription offerings.
• Proficiency with Microsoft Dynamics, Outreach.io, Power BI, Microsoft Excel, and PowerPoint.