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Job Description

Oakmere Cabinetry is seeking a Showroom Sale Manager to run day-to-day showroom performance and coach a team of designers and sales consultants. This is a fully on-site role in Indianapolis, focused on pipeline management, proposal quality, and coordination across Procurement and Project Delivery for complex customer needs.

Key Responsibilities

  • Lead five designers and sales consultants, manage showroom performance, and support complex customer proposals.
  • Coach consultants through regular one-on-ones, proposal reviews, and customer-meeting feedback.
  • Allocate inquiries and appointments fairly based on workload and project complexity.
  • Review the sales pipeline, including conversion rates, order values, and margins.
  • Help consultants align options with customer priorities while staying within budget.
  • Verify proposals include the required drawings, selections, pricing, and approvals.
  • Approve discounts within agreed limits and escalate exceptions.
  • Coordinate with Procurement and Project Delivery before confirming unusual specifications or lead times.
  • Resolve escalated customer concerns and document agreed next steps.
  • Maintain showroom displays, finish samples, and product information.
  • Develop relationships with local interior designers and contractors.
  • Support recruitment, onboarding, and product training for the showroom team.
  • Own showroom operations and overall team sales performance.
  • Join important customer meetings without a separate personal sales quota and without competing with consultants for leads.

Requirements

  • At least 5 years of consultative sales experience in kitchens, interiors, furniture, home improvement, or a comparable sector.
  • At least 2 years supervising a sales or design-consulting team.
  • Experience managing sales targets, margins, and a pipeline of considered purchases.
  • Confidence discussing layouts, materials, quotations, and customer expectations.
  • Practical understanding of how specification changes impact cost and delivery.
  • Strong coaching skills and the ability to address performance concerns constructively.
  • Experience using CRM systems and sales reporting.
  • Availability for the stated on-site schedule, including a Saturday rotation.

Nice to Have

  • Experience reading cabinetry plans, working with trade accounts, or using kitchen-design software.
  • No need to personally produce technical drawings, as specialist design support is available.

Compensation and Bonus

Base salary: USD 90,000–115,000 per year (paid biweekly, before taxes).

Bonus: Annual performance bonus with a target of 20% of base salary. The bonus is not guaranteed.

At target performance, total cash compensation is estimated at $108,000–$138,000. Bonus measures include showroom gross profit, completed-order performance, customer experience, and team development. Written eligibility, calculation, and payment terms are provided before the performance period.

Benefits

  • Medical, dental, and vision coverage from the first day of the month following hire.
  • 401(k): Dollar-for-dollar company match on the first 4% of eligible pay contributed, available after 90 days.
  • Paid leave: 20 vacation days accrued annually, 8 paid sick days, and 10 paid company holidays.
  • Parental leave: 8 weeks of paid leave after 12 months of employment.
  • Company-paid basic life and short-term disability coverage.
  • Company laptop and mobile phone.
  • Professional development: Up to $2,000 annually for approved leadership, sales, or product training.
  • Local travel reimbursement for approved business mileage and parking under the company’s written policy.
  • Free showroom parking.
  • Relocation: Up to $4,000 reimbursement for approved moving expenses.

Position Details

  • Employment: Full-time, permanent W-2 employee.
  • Location: Indianapolis, IN (fully on site).
  • Schedule: Five days and 40 working hours per week.
  • Hours: 9:00 a.m. to 6:00 p.m., including a one-hour meal break.
  • Saturday coverage: Two Saturdays per month, with a weekday off during each affected week; Sundays are off.
  • Reports to: Commercial Director.
  • Direct reports: Five Design and Sales Consultants.
  • Travel: Occasional local customer and trade-partner visits; overnight travel is not normally required.

How You Will Work With the Team

  • Consultants are encouraged to clarify uncertain specifications or explain limitations before a contract is signed.
  • There will be a short weekly pipeline review and regular individual coaching sessions.
  • No scheduled evening appointments and no after-hours on-call duties.
  • Showroom coverage is arranged during leave so managers can disconnect.

First 90 Days

  • First month: Learn product ranges, meet the team, and follow a project from consultation through installation handover.
  • Second month: Take ownership of coaching, lead allocation, and showroom reporting.
  • Third month: Present and begin implementing a focused improvement plan for conversion, proposal quality, or customer communication.
  • Success: A capable team, profitable orders, accurate handovers, and customers who know what to expect.

Hiring Process

  • A 30-minute introductory call with the Commercial Director.
  • A 60-minute discussion of team leadership and a fictional customer proposal.
  • A showroom visit to meet consultants and colleagues from Project Coordination.
  • No unpaid selling, customer prospecting, or take-home assignment is required.
  • The process typically takes two to three weeks.

Eligibility and Application

  • Authorized to work in the United States without employer visa sponsorship and able to work regularly in Indianapolis.
  • Submit an English-language résumé.
  • A cover letter is optional.
  • Do not submit confidential customer proposals or pricing from previous employers.
  • Reasonable accommodations are available throughout the interview process.

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