Bi Lingual Sales Development Representative

Pecan Solutions Inc is hiring a Bi Lingual Sales Development Representative to support the NYC/Tri-State market from a remote location.

Responsibilities

• Conduct outbound calling to schedule qualified appointments for the Pecan POS sales team.
• Follow up on inbound leads from marketing campaigns, website inquiries, email campaigns, events, and referrals.
• Track appointment data and lead-conversion metrics.
• Provide administrative support and assist with additional lead-related tasks as needed.

Requirements

• Fluency in English and Spanish.
• Strong communication and interpersonal skills with a professional phone presence.
• Highly organized with reliable follow-up and note-taking habits.
• Ability to multitask, prioritize effectively, and operate in a fast-paced environment.
• Comfortable with high-volume outreach including calls, messages, and follow-ups.

Technologies

• CRM software

Benefits

• Health insurance
• Paid time off

Position Overview

Pecan Solutions Inc is a leading point-of-sale (POS) provider based in Brooklyn, NY, with over 3,500 installations nationwide. The company delivers tailored POS, payments, and 24/7 technical support solutions to the food-service industry.

Position Summary

An early-funnel role focused on outbound calling, lead qualification, CRM management, and booking high-quality appointments for Sales Representatives. The position is bilingual (English and Spanish) to support customers and route leads accurately in real time. This is a remote position supporting the NYC/Tri-State market, with preference for candidates who have strong knowledge of local geography and territory distinctions. Salary: $65,000 per year.

Application Question

• How many quality calls can you make in a typical work day? (Assume 6 hours.) Why did you choose this number?

Compensation & KPI Structure

• Role Type: In-Office SDR / Appointment Setter (Early-funnel only – books appointments for Sales Representatives)
• Primary KPI: Qualified Appointments Booked
• Base salary: $65,000 annually
• Commission paid monthly with no cap
• Commission Structure:
  • $25 per qualified appointment booked and completed (Demos)
  • $100 per merchant deal closed originating from their appointment
• Expected Earnings: $65,000 annually, with high performers earning $75,000+ based on volume and close rates