Business Development Account Manager

The role is an onsite Business Development Account Manager based in Crystal Lake, Illinois. The position focuses on generating new sales opportunities through outbound calls, emails, and other electronic communications, while handling customer orders and quote requests from external leads, phone inquiries, and written correspondence.

Responsibilities

• Initiate new business by outbound calls, emails, and targeted prospecting within the designated territory.
• Maintain strong client relationships to support ongoing customer retention.
• Provide pricing and delivery details in response to customer inquiries.
• Track previously contacted leads and follow up to ensure timely customer satisfaction.
• Address and resolve any delivery issues and customer concerns.
• Meet KPI targets established by the Director of Operations and Sales.

Requirements

• Minimum of three years in sales experience.
• Experience in business-to-business (B2B) sales.
• Proficient with Google Workspace tools, including Sheets, Docs, and Drive.
• Proficient with Microsoft Office applications, including Excel, Word, and Outlook.
• Reliable personal transportation required.
• Office work schedule Monday through Friday, with every other Saturday half-day and on-call as needed.
• Punctuality essential; office hours are 7:00 AM to 4:00 PM.
• Bachelor’s degree required.

Technologies

• Google Sheets
• Google Docs
• Google Drive
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

Additional Qualifications

• Strong verbal and written communication skills.
• High computer literacy and typing proficiency.
• Excellent multitasking and organizational abilities.
• Ability to work independently with minimal supervision.
• Ability to identify improvement opportunities and contribute to improvement plans.
• Experience handling sensitive and confidential information.
• Self-motivated and adaptable in a fast-paced, results-driven environment.

Work Location and Travel

• Work Location: In person (Crystal Lake, IL)
• Ability to commute to Crystal Lake, IL 60012 preferred
• Relocation to Crystal Lake, IL 60012 preferred before starting work
• Travel willingness up to 25 percent (preferred)

Compensation & Benefits

• Salary: USD 40,000 - 60,000 per year
• Job Type: Full-time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance