Business Development Center Representative

The Business Development Center Representative serves as the first point of contact for prospective customers at CARR AUTO GROUP in Beaverton, OR. This onsite role focuses on outbound phone and digital outreach to generate qualified leads, support the sales process, and contribute to automotive sales targets.

Role and Responsibilities

• Contact prospective customers via outbound calls, emails, and digital outreach to build interest in the vehicle inventory and services offered.
• Develop and maintain a sales pipeline by qualifying leads and nurturing customer relationships over time.
• Participate in sales negotiations to help close deals while maintaining a focus on customer satisfaction.
• Support the sales team with inventory management and inventory control activities to align customer conversations with available stock.
• Use CRM (Customer Relationship Management) software to record interactions, update client information, and manage follow-up tasks.
• Assist with upselling, including automotive financing options or service packages.
• Maintain strong phone etiquette and communication skills to ensure positive customer experiences at every touchpoint.

Requirements

• Proven experience in outside sales, B2B sales, or within automotive dealership environments.
• Strong negotiation skills with the ability to close deals effectively.
• Multilingual abilities are a plus to connect with diverse customer bases.
• Demonstrated success managing a sales pipeline and achieving sales targets.
• Ability to build customer relationships and communicate clearly with clients.
• Familiarity with CRM software and inventory management systems.
• Exceptional organizational skills, along with strong math aptitude for deal calculations and data management.
• Effective public speaking skills to present products and negotiate terms confidently.
• High-energy approach and a strong interest in automotive industry sales and customer service excellence.

Tools and Technologies

• CRM (Customer Relationship Management)
• Inventory management systems

Compensation and Schedule

• Pay: $18.00 - $20.00 per hour
• Expected hours: 40.0 hours per week
• Work location: In person (onsite)

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance