Commercial Sales Manager
Manager
Marketing
Account Management
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B2B
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Business Systems
Client Outreach
Client Prospecting
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Crm Analytics
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Lead Generation
Lead Qualification
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Salesforce
Job Description
Commercial Sales Manager to lead commercial and aftermarket revenue growth for the Madison Repair Station, including aircraft parts sales and repair/overhaul service commercialization.
Responsibilities
- Lead commercial and aftermarket sales for the Madison Repair Station, focusing on customer relationship development, market expansion, and profitable revenue generation from aircraft parts, rotatable material, and repair/overhaul services
- Develop and execute commercial sales strategies for aircraft parts, rotatable material, component repair and overhaul, and related Madison Repair Station capabilities
- Build and manage a sustainable commercial sales pipeline, providing regular forecasts and updates to business leadership
- Identify, qualify, and pursue new business opportunities across commercial, military, government, and international markets aligned to business capabilities and strategic priorities
- Create target markets, customer segments, channel strategies, and account plans supporting revenue, margin, pipeline, and customer-retention objectives
- Conduct market, customer, and competitor analysis to uncover unmet demand, emerging opportunities, and potential commercial growth sources
- Promote internal repair and overhaul capabilities and identify opportunities to increase utilization of existing assets, material, and facilities
- Expand commercial reach through local and regional FBOs, smaller Part 145 repair stations, and other potential partners, including opportunities tied to specialized A51E capabilities
- Participate in trade shows, industry events, and business-development forums to support customer acquisition and market visibility
- Host and support customer visits to showcase A51E capabilities, services, facilities, and commercial offerings
Inventory disposition and aftermarket commercialization
- Lead efforts to disposition excess, slow-moving, and obsolete inventory, with initial focus on reducing inventory exposure and maximizing financial recovery
- Identify viable markets, customers, distributors, brokers, and other sales channels that maximize recovery value and reduce inventory exposure
- Partner with Supply Chain and Operations to identify inventory suitable for commercial sale, redistribution, return, exchange, repair, or other approved disposition
- Develop and execute recovery opportunities such as sales, return-to-vendor, buyback, exchange, redistribution, or other approved disposition in coordination with applicable functional teams
- Evaluate demand, pricing, carrying cost, recovery potential, and other business considerations when recommending disposition strategies
- Maintain visibility to disposition opportunities, sales pipeline, recovery value, inventory reduced, and progress against established business objectives
- Identify trends and market insights that support future inventory decisions and reduce recurring excess inventory exposure
Cross-functional execution and compliance
- Work cross-functionally with Operations, Supply Chain, Finance, Contracts, Quality, Engineering, and program leadership to evaluate opportunities, establish pricing and deal strategies, and execute compliant transactions
- Coordinate responses to requests for information, quotations, proposals, and other customer inquiries
- Partner with operational and functional teams to resolve customer concerns, execution issues, warranty matters, and other commercial issues impacting customer satisfaction
- Represent the company in customer meetings, industry events, negotiations, and business-development activities as appropriate
- Serve as the primary commercial point of contact for assigned customers and opportunities
- Maintain accurate opportunity, forecast, quotation, order, and customer-activity information in approved business systems
- Support audits, reviews, and corrective actions related to commercial-sales processes and transactions
- Ensure commercial activities comply with policy and applicable contractual, regulatory, export-control, ethics, cybersecurity, quality, and records-retention requirements
- Confirm that aircraft parts, materials, and other assets are approved and eligible for sale or disposition
Commercial strategy, pricing, and systems
- Develop and maintain a commercial product and services catalog to support timely customer communication of available capabilities, inventory, pricing considerations, and sales opportunities
- Develop commercial pricing strategies for domestic, international, government, aftermarket, and inventory-disposition opportunities
- Perform pricing, margin, recovery-value, and profitability analyses to support business decisions
- Recommend discounts, terms, deal structures, and disposition approaches within delegated authority and obtain required approvals for exceptions
- Lead or support commercial negotiations with customers, distributors, brokers, suppliers, and other third parties
- Review commercial terms, purchase orders, and customer commitments before acceptance and handoff
- Partner with Finance and Contracts to ensure pricing, terms, invoicing, credits, and other financial or contractual requirements are properly addressed
- Balance speed of disposition and revenue generation with profitability, risk, compliance, and long-term customer value
- Partner with IT and applicable functions to support development and implementation of approved digital tools that improve quotation workflows, quote approvals, inventory visibility, and transaction efficiency
- Evaluate commercial workflows, reporting, systems, and processes and recommend improvements to increase responsiveness, visibility, accuracy, and control
Leadership
- Lead, coach, and develop assigned employees; establish goals and performance expectations aligned with business priorities and company values
- Manage workforce planning, selection, onboarding, development, performance, recognition, and corrective action in partnership with Human Resources within delegated authority
- Promote a culture of accountability, collaboration, customer focus, ethical conduct, quality, inclusion, and safety
- Perform other job-related duties and special projects as assigned
Requirements
- Bachelor's degree in Business Administration, Marketing, Finance, Supply Chain, Aviation Management, Engineering, or a related field
- Relevant professional certifications in sales, supply chain, aviation, or business management preferred but not required
- Minimum 8 years of progressively responsible experience in commercial sales, aviation, aftermarket aircraft parts/material sales, repair services, business development, inventory disposition, or a related field
- Minimum 3 years of leadership or supervisory experience
- Demonstrated experience developing and executing commercial sales opportunities involving aircraft parts, rotatable material, aftermarket services, inventory, or other technical products or services
- Experience with pricing, quotations, customer negotiations, margin/profitability analysis, forecasting, and order-to-cash processes
- Experience developing customer relationships, identifying new markets and sales channels, and driving revenue opportunities
- Experience in aerospace, aviation, maintenance, defense, government contracting, or other highly regulated environments preferred
- Experience with excess inventory disposition, asset recovery, secondary-market sales, brokers, distributors, returns, exchanges, or supplier buyback arrangements preferred
- Strong commercial judgment, financial acumen, consultative selling, negotiation, and relationship-management skills
- Ability to evaluate pricing, cost, margin, recovery value, risk, and return and translate analysis into sound business decisions
- Strong analytical, organizational, communication, presentation, and problem-solving skills
- Ability to work cross-functionally and influence stakeholders across Operations, Supply Chain, Finance, Contracts, Quality, Engineering, and Program Management
- Ability to identify and leverage digital sales tools, customer portals, web-based platforms, and other technologies that improve customer access, communication, and commercial transaction efficiency
- Working knowledge of aircraft parts, repair and overhaul operations, supply chain environments, and applicable aerospace regulatory requirements
- Working knowledge of FAR, CAS, export-control requirements, government contracting, and commercial terms and conditions preferred
- Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and relevant CRM, ERP, inventory-management, work-order, and business-intelligence systems
- Ability to handle sensitive business, customer, pricing, and proprietary information with discretion and sound judgment
Location
- Madison, MS (onsite)
Benefits
- Healthcare coverage
- Life insurance, AD&D, and disability benefits
- Retirement plan
- Wellness programs
- Paid time off, including holidays and leave of absences
- Eligible Tuition Reimbursement
- Learning and Development resources
- Employee assistance resources
Supervisory and budgetary responsibilities
- This role may not have direct supervisory responsibilities
- Responsible for managing assigned commercial sales and inventory disposition activities within established financial, pricing, and approval authorities
- May provide input into sales forecasts, operating plans, and budget development and is responsible for managing assigned expenses within approved budgets
Technologies
- Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
- CRM, ERP
- Inventory-management, work-order, and business-intelligence systems
- Customer relationship management (CRM), enterprise resource planning, inventory management
Working environment
- Primarily professional office environment with regular interaction across Operations, Supply Chain, Finance, Contracts, Quality, Engineering, and Program teams
- May periodically work in or visit warehouse, shop, hangar, repair-station, or other operational environments where personal protective equipment and established safety requirements apply
- Domestic and international travel may be required, sometimes with limited notice, for customer meetings, industry events, supplier or partner engagements, and business-development activities
- Work may involve managing competing priorities, deadlines, customer requirements, and time-sensitive commercial opportunities
Physical activities
- Regularly sits, stands, walks, speaks, hears, and uses hands and fingers to operate a computer and other office equipment
- Frequently uses a computer, telephone, and other communication devices
- Occasionally bends, reaches, climbs stairs, and walks through warehouse, shop, hangar, or repair-station environments
- May occasionally lift and carry light materials or business-related items
- Must be able to travel by automobile and commercial air transportation as required
- Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions