Inside Selling District Sales Manager

State Industrial Products is seeking an Inside Selling District Sales Manager to lead a telesales team and own a territory from Mayfield Heights, OH in a hybrid work setup. This role centers on driving revenue, improving margins, and delivering high customer satisfaction by coaching a dedicated inside sales group and managing a personal book of business. Compensation ranges from USD 65,000 to 75,000 per year, with base pay plus a monthly bonus.

Responsibilities

• Lead and manage a team of Inside Sales Representatives to hit revenue, margin, and productivity targets
• Develop and expand a personal book of business
• Provide consistent coaching, performance feedback, and professional development to maximize results
• Train team members on consultative selling to identify needs and propose tailored solutions
• Inspire the team through effective leadership, recognition, and performance management
• Monitor key metrics such as sales quota attainment, call activity, response times, call quality, and system usage
• Drive product penetration and raise average order value by targeting buildable accounts with strategic selling
• Collaborate with Marketing to execute aligned email and social media campaigns that generate demand and leads
• Maintain and grow a personal book of business; conduct outbound activities as needed
• Partner with Field Sales Management and internal teams to resolve customer issues and ensure account alignment

Requirements

• Bachelor’s degree or equivalent education/experience
• 2–5 years in sales, customer service, or training; B2B outbound telesales experience preferred
• Proven leadership ability to manage, coach, and develop high-performing teams
• Strong business acumen with data analysis, trend identification, and strategic decision-making
• Proficiency with CRM platforms and Microsoft Office
• Excellent verbal and written communication with a professional, customer-focused demeanor
• Effective problem-solving and decision-making in fast-paced environments
• Ability to handle escalated customer concerns with empathy and professionalism

Benefits

• Base pay with monthly bonus
• Competitive pay
• Generous paid time off and hybrid work model (2 days remote per week)
• Medical, dental, and vision insurance
• 401(k) with matching up to 3%
• Long-term disability
• Tuition assistance
• Nicotine-free facility
• Career advancement opportunities and training programs

Inside Sales – What Is It?

• You will manage and grow a territory through outbound calling, B2B prospecting, and nurturing current accounts to build relationships, maintain inventory, and drive sales
• Focus on reactivating inactive customers and initiating new business through cold outreach
• The role emphasizes offering solutions for various work environments to help customers protect facilities while expanding wallet share
• A successful candidate communicates effectively with customers and internal teams, with resourcefulness, flexibility, and resilience

Position Summary

The Selling Inside District Sales Manager leads, coaches, and develops a high-performing territory and telesales team to meet or exceed monthly and annual revenue and margin targets. The role blends hands-on sales leadership with strategic execution and cross-functional collaboration to drive growth and deliver exceptional customer experiences.

Position Responsibilities

• Lead and manage a team of Inside Sales Representatives to achieve revenue, margin, and productivity goals
• Manage and develop a personal book of business
• Provide consistent coaching, performance feedback, and professional development to maximize results
• Train team members on consultative selling techniques to identify customer needs and recommend tailored solutions
• Motivate and inspire the team through effective leadership, recognition, and performance management strategies
• Ensure adherence to key performance metrics, including sales quota attainment, call activity, response times, call quality, and system usage
• Drive product penetration and increase average order value by targeting buildable accounts with strategic selling efforts
• Collaborate with Marketing to execute aligned email and social media campaigns that drive demand and lead generation
• Maintain and grow a personal book of business; conduct outbound sales activities as needed
• Work closely with Field Sales Management and internal partners to resolve customer issues and ensure account alignment

Position Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience
• 2–5 years of experience in sales, customer service, or training; B2B outbound telesales experience preferred
• Proven leadership experience with the ability to manage, coach, and develop high-performing teams
• Strong business acumen with the ability to analyze data, identify trends, and make strategic decisions
• Demonstrated proficiency in CRM platforms and Microsoft Office applications
• Excellent communication skills, both verbal and written, with a professional and customer-focused demeanor
• Effective problem-solving and decision-making skills in fast-paced environments
• Ability to handle escalated customer concerns with empathy and professionalism

The Company

Since 1911, State Industrial Products has helped customers Care for Work Environments. Our focus is on improving building environments and equipment productivity across industries in the United States, Canada, and Puerto Rico, with a range of drain maintenance, cleaning systems, maintenance supplies, and related programs.

EOE Statement

State Industrial Products is an Equal Employment Opportunity employer and does not discriminate on race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, disability, or any other protected status in accordance with applicable law.

ADA Disclosure

Candidates who may require accommodations to complete this application or portions of it due to disability should contact our Human Resources Department.

Technologies

CRM platforms and Microsoft Office