Manager, Sales Development

Rippling is building out its Sales Development organization to strengthen both pipeline creation and career development. In this hybrid role in Chicago, you will coach and develop regional SDRs, run day-to-day execution tied to metrics, and help shape the future presence of the Chicago office.

As an SDR Outbound Manager, you will balance hands-on leadership with broader initiative ownership, improving outbound and ABM conversion while driving consistent performance against revenue targets.

What you’ll do

• Help set the tone for the new Chicago office presence, supporting Rippling’s north central SDR expansion.
• Build and grow the north central SDR function, serving as a top-of-funnel leader aligned to business needs.
• Use data to ensure daily performance against SLAs and KPIs.
• Coach reps in objection handling and pitching Rippling to book demos with prospects.
• Motivate daily learning and growth so reps are prepared for their next sales role.
• Own a specific function and translate business requirements into execution across your organization.
• Participate heavily in hiring top SDR talent for the organization.
• Provide both cross-functional empathy and high-level, tactical feedback across orgs.
• Consistently drive and exceed revenue targets.

What you bring

• 2+ years in an SDR organization and 1+ years in SDR leadership.
• Proficiency with the SDR tech stack including Outreach, Salesloft, Mixmax, Salesforce, LI Sales Navigator, Zoominfo, Lusha, LeadIQ, SalesIntel, Gong/Chorus, and Guru/Highspot.
• Experience in SaaS environments with multi-product selling/distribution.
• Track record building an outbound program or executing an outbound strategy using multi-channel motions measured by input/output metrics.
• Ability to manage execution at the ground level while also defining and delivering broader business initiatives.
• Experience hiring, onboarding, ramping, and training remotely across multiple time zones.
• Deep understanding of scaling sales development organizations in fast-paced environments.
• Experience with change management.

Role context

• This position will eventually move into Rippling’s future Chicago office (West Loop/Fulton Market area) in a hybrid setup by early 2027.
• Sales Development at Rippling focuses on pipeline creation and career development, with career paths for reps moving through SDR roles into more strategic tracks.
• The org is specialized in IB, OB, and Special Projects, allowing managers to be strategic about the funnel they oversee.
• ABM execution and improving overall funnel conversion rates are core to the role’s focus.

Location and compensation

• Location: Chicago, IL (hybrid)
• Salary range: USD 155,000 - 170,000 per year
• Split: 70/30
• Commission: not guaranteed
• OTE tier noted: Tier 2 OTE

Equal opportunity

• Rippling is an equal opportunity employer.
• Reasonable accommodations are available for candidates with disabilities who need assistance during the hiring process. Contact [email protected] to request support.
• Office-based employees (within a defined radius of a Rippling office) are expected to work in the office at least three days a week under the current policy.