Outside Business Development Sales Representative – Hospital Gift Shop Operations

Responsibilities

• Develop and implement a comprehensive territory strategy to uncover and secure new hospital partnership opportunities.
• Lead both in person and virtual meetings with hospital leaders including administrators, CFOs, CEOs, auxiliary boards, volunteers, and foundation executives to present gift shop management solutions.
• Build and maintain a steady pipeline of prospective hospital clients through networking, referrals, industry events, deliberate cold outreach, and consistent follow-up.
• Assess each hospital's retail, volunteer, and patient-experience needs, delivering customized solutions to operate or improve their on-site gift shop.
• Deliver persuasive presentations, proposals, and business reviews that clearly demonstrate operational, financial, and service benefits.
• Collaborate with internal operations, merchandising, and leadership teams to craft proposals and ensure a smooth transition for new accounts.
• Keep accurate, up-to-date records of sales activities, opportunities, and client interactions in the CRM system.
• Represent the company professionally at healthcare conferences, networking events, and association meetings to enhance visibility.
• Meet or exceed sales goals, revenue targets, and new account acquisition objectives.

Requirements

• Minimum of three years in outside sales, business development, or as an account executive.
• Proven track record of building relationships with executive-level decision makers.
• Effective presentation, negotiation, and consultative selling skills.
• Strong communication, organizational, and follow-through abilities.
• Self-motivated and capable of working independently while managing a sales territory.
• Proficiency with CRM software, Microsoft Office, and virtual meeting platforms.
• Valid driver's license and willingness to travel up to 25 percent.

Technologies

• CRM software
• Microsoft Office
• Virtual meeting platforms

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Preferred Qualifications

• Background in retail operations or gift shop management, or outsourced operational services.
• Established relationships within healthcare administration or hospital auxiliary/foundation networks.

Work Location

• Coppell, TX (onsite)