Retail BPO Business Development Director

Tata Consultancy Services offers a robust benefits package for the onsite Retail BPO Business Development Director role in Atlanta, GA. The program includes a discretionary annual incentive, comprehensive medical coverage (medical, dental, vision), disability insurance, and pet insurance; family support through maternal and parental leaves; auto and home insurance options with identity theft protection; convenience and professional growth benefits such as commuter benefits and reimbursement for certifications and training; generous time off including vacation, personal time off, sick leave, and holidays; and legal and financial assistance such as a 401K plan, performance bonuses, a college fund, and student loan refinancing. This position emphasizes acquiring new BPO clients in core retail processes and engaging CXO level contacts to establish BPO operations, with the aim of improving day-to-day operations through new opportunities and sizable deals. The role is based onsite in Atlanta, Georgia, with a salary range of USD 147,100 to 199,100 per year and a Bachelor of Computer Science required.

Benefits

• Discretionary annual incentive program
• Comprehensive medical coverage including medical, dental, vision, disability insurance, and pet insurance
• Family support with maternal and parental leaves
• Auto and home insurance options plus identity theft protection
• Commuter benefits and reimbursement for certifications and training
• Generous time off including vacation, personal time, sick leave, and holidays
• Legal and financial resources such as legal assistance, 401K, performance bonus, college fund, and student loan refinancing

Location

Atlanta, GA (onsite)

Role

Business Development Manager

Job Function

Technology

Job ID

412669

Salary

USD 147,100 - 199,100 per year

Education

Bachelor of Computer Science

Requirements

• Ideal candidate should have held a Director, VP, or SVP level role at a leading retailer overseeing Merchandizing, Digital or Supply Chain operations and then moved into a BPO sales role

Desired skills

• Retail: Retail Business Analysis

Responsibilities

• Acquire new BPO clients in core retail domain processes including Merchandizing, Supply Chain, Digital/Marketing, and Store operations
• Engage CXO level executives such as Chief Merchandizing Officer, Chief Digital Officer, Chief Supply Chain Officer, and Chief Operations Manager to explore BPO opportunities in existing or new accounts
• Assist in establishing BPO operations to drive day-to-day operational efficiencies and effectiveness
• Develop new business connections, identify client problems, and craft proactive sales pitches to convert opportunities into large deals