Sales Manager

Hilton Grand Vacations is seeking a Sales Manager in Garner, NC (onsite) to lead a team of 5 to 7 Sales Representatives. The role focuses on coaching performance, meeting sales goals, and maintaining high standards of customer service throughout the vacation booking process.

Key Responsibilities

• Lead, coach, and motivate a team of 5 to 7 Sales Representatives.
• Monitor individual and team performance to achieve and exceed sales goals.
• Provide ongoing training, feedback, and development opportunities.
• Build a positive, engaging, and results-driven team culture.
• Support sales representatives in closing sales and addressing objections.
• Ensure exceptional customer service across the sales process.
• Analyze performance metrics and implement strategies for continuous improvement.

Required Qualifications

• Proven leadership experience in a sales or call center environment.
• Strong coaching, mentoring, and team development capabilities.
• Excellent communication and interpersonal skills.
• A results-oriented mindset with a passion for achieving goals.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong problem-solving and decision-making skills.

Compensation and Career Growth

This position offers a competitive compensation package and leadership opportunity with a high-performing sales team. Sales Representatives also have uncapped earning potential tied to team success, and the role includes career growth and development opportunities.

Work Environment

The workplace is described as fast-paced and energetic, with a culture designed to support high performance and continuous improvement. The role also centers on helping customers create memorable vacation experiences through a consistent, service-focused sales process.