Sales Manager - Utility Screening and Collections

ONLINE Information Services, Inc. is hiring a Sales Manager to lead account executives selling utility screening, third-party collections, and data and reporting tools to utility providers.

Responsibilities

• Lead, coach, and manage a team of Account Executives selling into municipal utilities, co-ops, and investor-owned providers
• Set and own sales targets for the utility vertical; build the plan to reach goals including pipeline coverage, activity standards, forecasting, and accountability
• Recruit, onboard, and develop Account Executives as the team grows
• Guide complex, multi-stakeholder sales cycles; step in on strategic or high-value deals
• Work onsite at the corporate office in Winterville, NC to maintain direct access to sales, support, and technical teams for operational efficiency
• Find expansion opportunities within ONLINE’s existing utility client base and pursue new-logo targets
• Represent ONLINE at utility industry trade shows and association events; build relationships with key referral partners
• Report on team performance, pipeline health, and market feedback to senior leadership

Requirements

• 5+ years of B2B sales experience, including selling into utilities, municipalities, credit/risk services, or collections
• 2+ years managing or leading a sales team with a track record of hitting team-level targets
• Comfort discussing credit risk, screening, and collections concepts with finance and credit-department decision-makers
• Coaching instincts that develop reps, not just track results
• Experience running or overseeing a CRM-driven sales process with forecasting and accountability
• Strong written and verbal communication skills; comfortable presenting to executive audiences
• Willingness to travel for client meetings and industry events

What You’ll Be Selling

• Utility Screening Services: identity verification, credit risk assessment, and deposit-determination tools to help utilities eliminate bad debt before it happens
• Third-Party Collections: a dedicated recovery program for utility receivables designed to maximize recovery while protecting customer relationships
• Data & Reporting Tools: payment history and account-status insights for credit and risk teams
• Integrated Solutions: direct integrations with utility billing and customer information systems so screening and collections results flow into existing utility workflows

Benefits

• Competitive base salary plus uncapped commission/team override
• Full benefits package
• 401(k) and 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation

• From $95,000.00 per year

Work Location & Travel

• Winterville, NC (onsite, in person)
• Ability to commute: Winterville, NC 28590 (required)
• Willingness to travel: 25% (required)

Application Questions

• This position is in-person at the corporate office in Winterville, NC. How would you handle commuting to the office Monday-Friday?
• How many years of experience do you have in leading sales teams?
• Which CRM software platforms have you used in your sales roles?
• How many years of sales experience do you have in the utility/energy or collections industry?