Senior Service Sales Manager

As a Senior Service Sales Manager, you will lead regional service sales for PALFINGER MARINE, shaping strategy and execution across territory performance. This onsite role in New Iberia, LA focuses on driving profitable growth, strengthening customer relationships, and aligning cross-functional priorities while meeting company standards and maritime regulatory requirements.

Key Responsibilities

• Develop, improve, and implement strategic sales plans, customer development plans, sales budgets, and the processes that support them.
• Conduct sales-team meetings and coordinate with Sales, Service, Coordinators, Spares, and upper management to ensure shared priorities.
• Drive ownership of regional sales performance by tracking revenue, forecasts, KPIs, market trends, and progress against targets.
• Research and pursue new business opportunities, working to convert prospects while maintaining strong relationships with existing and potential customers.
• Deliver timely management reporting, travel regularly for customer and team visits, and identify opportunities to improve efficiency and reduce costs.

Required Qualifications

• Associate, bachelor’s, or master’s degree; relevant professional experience may substitute for higher education.
• Several years of sales experience in the Marine environment, preferably including leadership experience.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook, plus ERP-related software and platforms.
• Strong organizational, communication, customer service, analytical, and problem-solving skills, with the ability to work independently and manage multiple priorities.
• Valid driver’s license with a clean driving record.

Technology & Tools

• Microsoft Office: Word, Excel, Outlook

Education

Associate, bachelor’s, or master’s degree

Benefits

• Comprehensive benefits package with flexible options.
• Paid time off.
• Opportunity for continuous learning and career growth.
• Work environment guided by Respect, Integrity, Openness, Inclusion, and Support.

Compliance & Standards

Collaborate across sales and service functions to align priorities while ensuring compliance with company policies, HSEQ standards, and applicable maritime regulations.