Technical Sales Director

The Technical Sales Director serves as a senior technical and clinical authority, deploying in escalations, high-stakes deals, and at-risk accounts to win technically complex outcomes.

Responsibilities

• Act as the senior technical and clinical lead for customer escalations involving complex, distressed, or high-visibility situations
• Intervene in at-risk or underperforming CyberKnife and Radixact programs to identify root causes and execute recovery plans
• Partner with the sales team to stabilize customer relationships and rebuild confidence in Accuray solutions
• Serve as the technical and clinical closer for must-win, highly competitive sales opportunities
• Lead advanced clinical differentiation, competitive positioning, and objection resolution during late-stage deal cycles
• Support contract execution by mitigating technical, clinical, or operational risks that could prevent deal closure
• Drive adoption acceleration for new installs, shortening ramp-to-target performance timelines
• Design and deliver boot camps, efficiency workshops, and best-practice operating models to improve utilization and clinical confidence
• Implement standardized playbooks to improve treatment efficiency, throughput, and outcomes across customer sites
• Provide expert consultation to Sales, Clinical Applications, Physics, and Service on complex technical issues
• Deliver structured field training and enablement to elevate regional clinical and technical readiness
• Act as a conduit for field intelligence and voice-of-customer insights to Product Management, R&D, and Marketing
• Identify systemic adoption barriers and recommend scalable solutions
• Contribute to clinical efficiency models, training frameworks, and program optimization strategies
• Support continuous improvement initiatives that strengthen Accuray’s competitive and clinical differentiation

Requirements

• 5+ years of experience in a clinical Radiation Oncology environment (Physics, Dosimetry, or Therapy strongly preferred)
• 3+ years experience in medical device sales, clinical specialist, or technical sales support roles
• Hands-on experience with Multiplan and/or Precision Treatment Planning Systems
• Experience designing and delivering clinical training programs, boot camps, or efficiency workshops
• Demonstrated ability to influence cross-functional teams without direct authority
• Bachelor’s degree in Radiological Sciences (Medical Physics, Dosimetry, or Radiation Therapy) or equivalent clinical discipline
• Deep technical expertise in CyberKnife, Radixact, and/or competitive radiotherapy platforms
• Proven ability to resolve complex clinical and technical challenges in high-pressure environments
• Successful track record supporting late-stage, competitive sales cycles and closing technically complex deals
• Exceptional communication, presentation, and executive-facing skills
• Strong analytical and problem-solving capabilities with a bias toward action and results
• Willingness to travel approximately 50%
• Must be able to furnish proof of authorization to work in the country of application on a permanent basis without sponsorship

Technologies

• Multiplan
• Precision Treatment Planning Systems
• CyberKnife
• Radixact

Additional Details

• Location: Sunnyvale, CA (onsite)
• Reporting to: VP of Sales
• Focus areas: deal win-rate, escalation resolution, recovery of at-risk accounts, and time-to-value for new installs