Territory Sales Manager

The Territory Sales Manager (TSM) at Good Times USA LLC manages and expands business performance within a designated territory in Richmond, VA. The role focuses on building customer relationships, using sales and inventory data to improve execution, and delivering scheduled promotions and account reviews.

Key Responsibilities

• Build and maintain strong relationships with independent retailers, wholesalers, and chain accounts.
• Identify growth opportunities by onboarding new accounts and expanding existing ones.
• Use sales data to adjust orders, improve product rotation, and manage inventory levels.
• Complete quarterly inventory counts and address issues such as overstocks, out-of-stocks (OOS), and inventory gaps.
• Visit wholesalers, distributors, and retailers according to the quarterly planner and evaluate account performance.
• Ensure each scheduled visit supports company objectives and is documented in the CRM system.
• Plan and execute tabletop events and in-store promotions based on quarterly planners to increase visibility and sales of focus brands.
• Focus on new product placement in retail stores and wholesale accounts, aligned with the target store list and strategic goals.
• Execute retail visits per quarterly planners with no more than one visit per quarter per location, at a rate of 15 stores per day.
• Maintain and refresh POS materials to reflect current promotions and support brand visibility.
• Secure premium shelf space and endcap placements, especially in Cash & Carry accounts.
• Run quarterly business reviews with accounts to review performance gaps and growth opportunities.
• Collaborate with accounts on rebate performance and growth strategy alignment.
• Partner with the Regional Sales Manager (RSM) and Area Sales Manager (ASM) to implement distribution and promotional strategies for focus brands.
• Review distributor and wholesaler orders to verify correct price points and product mix for the region.
• Support customers in maintaining adequate inventory to reduce out-of-stocks.
• Follow company standard operating procedures for retailer selling, including documentation, purchasing, pricing, and inventory tracking.
• Ensure compliance with monthly audits for inventory and contingency funds.
• Track and report the movement of Good Times and competitor products within assigned markets.
• Provide ongoing updates on top-selling brands and competitor new product releases.
• Keep company-provided tools and equipment in excellent working condition.

Required Qualifications

• Demonstrated ability to build and maintain business relationships.
• Flexibility to adapt to changing environments and evolving customer needs.
• Strong planning, presentation, negotiation, and communication skills.
• Analytical capability to make decisions based on data.
• Proficiency in Microsoft Office and CRM tools.
• Minimum experience managing and presenting to chain and corporate accounts.
• Ability to lift and carry up to 40 pounds.
• Ability to bend, squat, and climb step ladders.
• Ability to operate a motor vehicle with frequent entering and exiting.

Technologies

• Microsoft Office
• CRM
• Surface Pro

Compensation

Base salary: starting at USD 60,000 per year with up to USD 12,000 in bonuses annually plus a Retail Monthly Bonus.

Training and Schedule

• Training: comprehensive training includes one week in Tampa, FL, followed by 2–3 weeks in various company territories nationwide. Travel is required during this period.
• Schedule: Monday to Friday, with occasional travel as outlined in quarterly planners.

Benefits

• 401(k) with company match
• Medical, dental, vision, and life insurance
• Paid time off
• Dental insurance
• Health insurance
• Vision insurance

Tools and Support Provided

• Company vehicle
• Cell phone
• Credit card
• Surface Pro for business operations

Core Competencies

• Resilience and Problem Solving: perseverance and adaptability in addressing challenges.
• Results-Oriented: drive to exceed objectives and improve performance.
• Customer Focused: maintaining strong communication and alignment with customer goals.
• Integrity: reliability and effort to uphold professional and ethical standards.