Branch Sales Manager

A results-driven Branch Sales Manager role focused on profitable growth within an assigned territory through coaching, training, and leadership of Design Consultants and sales teams in the field.

Overview

The Branch Sales Manager leads profitable sales growth in Glen Burnie, MD, onsite, overseeing coaching and development of Design Consultants and sales leaders to meet or exceed company targets. Salary is USD 45,000 per year.

Responsibilities

• Achieve branch sales targets through ongoing training, coaching, and enforcing standardized processes.
• Champion the sales process across the market, ensuring all representatives follow best practices.
• Perform a minimum of 200 ride-alongs annually, split evenly between manager-led demonstrations and rep-led observations with coaching.
• Deliver field evaluation reports to Design Consultants and leadership within 24 hours.
• Hire, train, and onboard new Design Consultants to build a strong sales force.
• Review job costings to ensure quotes reflect appropriate discounts and profit margins.
• Investigate lost sales opportunities and competitor practices to inform strategy.
• Assist Regional Managers or Regional Sales Managers with sales meetings, recap reviews, and follow-up practices.
• Prepare individual and branch action plans to improve sales performance.
• Provide timely and candid feedback to management regarding branch and individual sales performance.
• Support sales lead distribution and event or show scheduling to ensure adequate coverage.
• Participate in recruiting, hiring, performance appraisals, and disciplinary actions for sales staff.
• Collaborate with the Director of Branch Sales, Regional Managers, Regional Sales Manager, and VP of Branch Operations to prioritize time across the market, focusing on new hires and underperformers.
• Adhere to all company policies, procedures, and business ethics standards.

Requirements

• Minimum 10 years of in-home residential sales experience.
• Proven ability to coach, train, and develop sales professionals.
• Consultative selling skills with the ability to model behaviors in the home.
• Strong oral and written communication skills.
• Ability to apply market intelligence to sales strategy.
• Proficiency with technology and analysis tools (Excel, Outlook, CRM, databases).
• Executive presence with the ability to influence senior decision-makers.

Technologies

• Excel
• Outlook
• CRM
• Databases

Performance Expectations

• Conduct at least 200 ride-alongs per year (roughly 8 per week across 35 weeks).
• Ensure 50 percent of ride-alongs are manager-led demonstrations and 50 percent rep-led with coaching.
• Provide same-day or next-morning feedback and coaching forms to reps and leadership.
• Improve sales performance through direct observation and coaching, with measurable lift in close rates, yield, and self-gen activity.
• Support regional sales growth of 15% year over year.
• Ensure sales teams consistently achieve company KPIs including quote rate > 90%, close rate, yield, and self-gen targets.

Leadership Competencies

• Strategic Leadership: Aligns sales strategies with company objectives and anticipates market changes to adjust plans.
• People Development: Coaches, mentors, and trains sales professionals; provides clear, actionable feedback promptly; builds bench strength.
• Customer Focus: Models consultative, customer-first selling behaviors; prioritizes customer satisfaction as a key sales outcome.
• Accountability & Results Orientation: Holds self and others accountable for activity, process, and outcomes; follows through on commitments.
• Process Discipline & Continuous Improvement: Enforces adherence to the sales process; identifies deficiencies and drives corrective action; promotes innovation.
• Communication & Influence: Communicates clearly with reps and leadership; builds trust and influences cross-functional stakeholders to support growth.