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Job Description

Starlite Recovery Center is focused on expanding the facility’s lines of service by strengthening referral partnerships that support admissions. In this onsite role in Center Point, TX, you will help build and keep referral relationships with physicians and other non-physician referral sources, while managing referral leads and supporting the admissions workflow.

What you’ll do

  • Collaborate with hospital discharge planners, social workers, case managers, physicians, management, and provide education to generate and grow referral sources.
  • Develop and maintain strong relationships with key referral sources, including opportunities for partnering and facility growth.
  • Manage leads from referral sources and support an efficient admissions process for clients.
  • Increase the number of referral sources within a facility, including physicians, social workers, and discharge planners.
  • Coordinate with the clinical assessment team to support admissions referrals based on the facility’s services.
  • Educate patients, families, community members, and referral sources on programs, services, and amenities offered by the facility.
  • Coordinate completion of the admission process and ensure appropriate resources are obtained.
  • Travel frequently within the community to schedule meetings and build contacts/referral relationships.
  • Document referral sources in the appropriate contact management system.
  • Create events and educational forums that showcase programs and help identify potential referral sources.
  • Maintain existing referral relationships and ensure regular communication with top referral sources.
  • Use analytic tools such as Salesforce to plan and evaluate activity to optimize results.
  • Represent the facility in professional forums and communicate the facility mission during outreach.
  • Support outreach initiatives that communicate the facility mission through phone, email, e-blast, written notes, events, networking, and other professional activities.
  • Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
  • Perform other functions and tasks as assigned.

What you bring

  • High school diploma or equivalent required.
  • Bachelor’s degree in Marketing or a related health or social services field preferred.
  • Two or more years of experience in sales and/or marketing required.
  • Must have and maintain a valid driver’s license, main (as listed).

Purpose of the role

Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.

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