Business Development Representative

White Deer Run is seeking a Business Development Representative / Mobile Assessor to support the White Deer Run Treatment Network across Berks & Schuylkill counties. This role is remote based in Turbotville, PA, with frequent travel throughout the community to build relationships, develop referrals, and help support an efficient admissions process.

The position focuses on expanding lines of service by developing and retaining referral relationships, coordinating closely with internal teams, and using analytics tools to plan and evaluate outreach activity. Responsibilities center on managing leads, educating referral sources and families, and coordinating the steps needed for admission when appropriate.

Key Responsibilities

• Collaborate with hospital discharge planners, social workers, case managers, physicians, and management, and partner with education staff to generate referral sources.
• Build and maintain strong relationships with key referral sources.
• Identify opportunities for partnerships and growth within targeted facilities.
• Manage leads from referral sources and support an efficient admissions process for clients.
• Increase referral volume within facilities by strengthening relationships with physicians, social workers, and discharge planners.
• Coordinate with the clinical assessment team to align referrals for admission based on services provided by the facility.
• Educate patients, families, community members, and referral sources on program offerings, services, and amenities.
• Coordinate completion of the admission process and help ensure appropriate resources are obtained.
• Travel frequently within the community to schedule meetings and develop new contacts and referral sources.
• Document referral sources in the appropriate contact management system.
• Develop events and educational forums that showcase programs and provide opportunities to identify potential referral sources.
• Maintain existing referral relationships.
• Use analytic tools, including Salesforce, to plan and evaluate activity to optimize results.
• Represent the facility in professional forums and communicate the mission in all outreach interactions.
• Create outreach initiatives that communicate the facility mission to referral sources through phone, email, e-blast, written notes, events, networking, and other professional activities.
• Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
• Create outreach initiatives to ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, and networking.
• Perform other functions and tasks as assigned.

Requirements

• High school diploma or equivalent required.
• Two or more years of experience in sales and/or marketing required.
• Bachelor’s degree in Marketing or a related health or social services field preferred.
• Must have and maintain a valid driver’s license.
• Must maintain automobile insurance coverage and have access to an automobile when required by the facility.

Technologies

• Salesforce