Sales Development Manager (BDR Team Lead)

Big Think+ is building an outbound team that makes it easier for senior Learning & Development executives to get the right conversations on the calendar. As a Sales Development Manager (BDR Team Lead) in NYC (hybrid), you will lead a team of five BDRs and coach outbound execution while using CRM and sales engagement tools to improve KPIs, pipeline, and meeting volume.

What you’ll get

• Leadership development: access to the Big Think+ platform to sharpen your leadership skills
• Comprehensive wellness support: memberships to HealthAdvocate, Teladoc, OneMedical, and Talkspace
• Insurance coverage: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement: 401(k)
• Commuter Benefits
• Compensation: base salary of $95,000–$105,000 (depending on experience) plus OTE of $115,000–$130,000 including a team performance bonus

Responsibilities

• Manage, coach, and develop a team of five BDRs through regular 1:1s, mock calls, email reviews, team training, and pipeline reviews to improve messaging, technique, and productivity
• Own team-level meeting targets and build, test, and refine outbound cadences (cold email, cold calling, LinkedIn, video) targeted at Learning & Development executives
• Recruit, hire, onboard, and ramp new BDRs
• Partner with leadership to align outbound strategy with target accounts, campaigns, and the ideal customer profile
• Build and maintain playbooks, call scripts, email sequences, and objection-handling frameworks, iterating as you learn what resonates with L&D buyers
• Track and report team KPIs including activity volume, connect rates, meetings booked, and pipeline generated
• Use CRM and sales engagement tools (Salesforce, Salesloft, LinkedIn Sales Navigator, and Nooks) to manage the funnel and surface coaching opportunities
• Root cause areas of underperformance and proactively identify solutions to course correct
• Build and sustain a high-energy, high-accountability team culture that keeps reps motivated and growing in a demanding cold-outreach role

Requirements

• 2+ years of experience directly managing an outbound, B2B BDR team, including messaging development, hiring, coaching, and performance management
• 2+ years of hands-on cold outreach experience with cold calling, email, and LinkedIn tactics
• A track record of hitting or exceeding team goals
• Strong coaching instincts and a solutions-oriented mindset to diagnose what is not working and fix it quickly
• Comfort working in a CRM and with sales engagement tools
• Excellent written and verbal communication skills
• Based in the New York City area, with the ability to come into the WeWork space regularly at least 3X per week as part of a hybrid schedule

Technologies

• Salesforce
• Salesloft
• LinkedIn Sales Navigator
• Nooks
• CRM

Nice to have

• Experience selling a SaaS product to F1000 companies