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Job Description

Carlton Senior Living is seeking a Sales Director to drive consistent sales performance through lead follow-up, inquiry handling, and appointment and visit execution that supports move-ins. The role also focuses on building durable customer relationships and contributing to outreach sales and marketing activity.

Key Responsibilities

  • Meet and exceed established sales goals on a consistent basis.
  • Perform outbound lead follow-up calls to potential and existing customers using telephone and email channels to qualify leads and present available services.
  • Clearly communicate the company philosophy and the features and benefits of services offered.
  • Respond to inquiries and convert calls into scheduled appointments and visits.
  • Conduct effective appointments and visits with prospective residents and families, with the objective of converting discussions into sales and move-ins.
  • Build and maintain customer relationships over time.
  • Support outreach sales and marketing activity, which may occasionally require being out of the community.
  • Support safety protocols, emergency plans, and elopement prevention practices.
  • Foster a warm and collaborative atmosphere with residents, families, and team members.

Requirements

  • Must be at least eighteen (18) years or older, consistent with Title 22 requirements.
  • Experience working with older adults or other vulnerable populations.
  • Compassionate, patient, and enthusiastic personality, with strong communication and interpersonal skills.

Work Schedule

Tuesday through Saturday

Compensation & Salary Range

$65,000 to $70,000 per year plus competitive commission opportunities.

Benefits

  • Annual raises
  • Anniversary bonus
  • Immediate pay
  • Fitness/education reimbursement
  • Complimentary employee meals
  • Holiday pay
  • Sick/vacation time
  • Medical, dental, vision, and more

Location

Onsite: San Leandro, CA 94577

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