Sales Manager
Job Description
Fully remote Sales Manager role at Bionic Smile, overseeing an inside sales team with a focus on QA driven coaching, performance reporting, and consistent follow-up to optimize high-ticket sales, with a salary range of USD 85,000 to 100,000 per year.
Responsibilities
- Review daily recordings of customer consultations to assess script adherence, delivery quality, and on-screen presentation factors that influence sales, including eye contact, body language, camera setup, room arrangement, and pacing.
- Provide structured, documented coaching to the sales team via video sessions based on what is observed on tape.
- Build and maintain daily and weekly performance dashboards covering show rate, close rate, deposit conversion, follow-up compliance, and pipeline health.
- Ensure every pipeline contact receives timely, consistent follow-up so no lead goes cold due to missed outreach.
- Diagnose where deals stall in the process and address root causes related to script, skill, or setup.
- Present findings and recommendations in regular video meetings with the CEO and executive team.
- Enforce standardized processes and compliance across the sales organization.
Requirements
- Minimum 3 years managing an inside sales, call center sales, or consultative sales team; high-ticket consumer sales ($10K+) experience is strongly preferred.
- Experience managing or coaching a remote team.
- Direct experience with call or video QA, scorecards, and structured coaching programs.
- Strong reporting ability, comfortable with CRM dashboards and spreadsheets; Salesforce experience is a plus.
- Sharp eye for what makes a sales presentation land or fall flat on camera.
- Reliable high-speed internet and a professional home office setup.
- Available during Pacific Time and Eastern business hours.
Technologies
- Salesforce
Benefits
- Health insurance
- Paid time off
- Health/vision
- 401k
- PTO