Sales Manager

Mission Plumbing, Heating & Cooling is seeking a Sales Manager to lead multi-trade revenue growth across HVAC, plumbing, and electrical services from an onsite role in Lenexa, Kansas, with a focus on training, strategy development, and cross-functional collaboration.

Responsibilities

• Drive revenue growth by meeting and exceeding daily, monthly, and annual sales targets through effective sales strategies and optimizing performance across all revenue channels, including Home Comfort Advisors (HCAs), technicians, plumbers, electricians, and Customer Service Representatives (CSRs).
• Lead multi-trade sales efforts across HVAC, plumbing, and electrical trades, leveraging financing and payment options to boost sales effectiveness and customer satisfaction.
• Monitor the dispatch board and coordinate with dispatch and department managers to deploy the right technician, HCA, and resources for each call.
• Design and manage comprehensive training programs with hands-on sessions for both management and non-management staff; establish KPIs to track performance and continually enhance training to fit evolving business needs.
• Collaborate with sales and service teams to develop strategies, analyze local markets, and recommend new products, services, and innovative sales techniques to improve customer satisfaction, expand market share, and foster loyalty.
• Maintain availability for nights, afterhours, weekends, and holidays to support operations and achieve sales targets.
• Recruit, train, and mentor the sales team, aiding in integrating the Southern Model to align with company practices and standards.

Requirements

• 3-5 years of experience leading a sales team or in successful sales leadership roles.
• Proven ability to cultivate high-level relationships with key decision-makers.
• Skilled in leading change management initiatives.
• Strong strategic thinking and creative problem-solving capabilities.
• Self-motivated and proactive with a drive for results.
• Excellent communication and collaboration skills, with the ability to build trust and rapport across direct reports and the organization.
• Effective time management with keen attention to detail, capable of handling competing priorities and deliverables.
• Valid driver's license with a minimum of three years of driving experience.
• Proficient in Microsoft Suite/Office.

Technologies

• Microsoft Office
• Service Titan

Benefits

• Reliable, Year-Round Work
• Weekly Paychecks
• Paid Time Off and Paid Holidays
• Comprehensive Medical, Dental and Vision Benefits
• Health savings accounting
• Flexible spending account
• Company Matched 401k and no vesting
• Bonus Potential
• Growth Opportunities
• Employee discounts
• Company paid short term life insurance
• Life insurance

Physical Requirements

• Perform work while sitting and/or standing at an individual workstation or office
• Communicate verbally via phone or other communication device
• Ability to stand, walk and sit; talk or hear, both in person and by telephone
• Use hands to type, handle or feel objects or controls; reach with hands and arms
• Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds
• Work is usually performed in an indoor office environment

Preferred Qualifications

• HVAC, Plumbing & Electrical industry knowledge and experience desirable
• Service Titan experience is highly desired