Sales Manager

InterMountain Management invites you to join our Ridgeland, Mississippi property as a Sales Manager. This onsite role leads the hotel sales function, drives new business generation and prospecting, and collaborates with hotel departments to maximize revenue while delivering an exceptional guest experience. You will head the sales team and work closely with the General Manager to align efforts with the brand service culture and revenue goals.

Our environment emphasizes collaboration, accountability, and a clear focus on service excellence. If you thrive in a hands-on leadership role that connects sales outcomes to guest satisfaction, this opportunity offers a strong path for growth within a supportive, results-driven team.

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid time off
• Employee discount
• Referral program

Responsibilities

• Provide outstanding guest service to ensure a comfortable stay while meeting team and brand objectives.
• Develop the annual revenue budget, the annual marketing plan, and quarterly sales strategy reports with the General Manager.
• Direct the hotel sales efforts in alignment with the marketing plan.
• Create and manage the sales budget, reviewing it regularly with the General Manager.
• Drive top-line revenue to meet or exceed budget targets.
• Generate leads through cold calls, telemarketing, direct sales, and networking.
• Compile competitive intelligence and reporting.
• Maintain relationships with competitor hotels, lead sources, clients, and the local community.
• Keep sales files accurate and up to date.
• Submit weekly sales reports to the corporate office.
• Create and implement quarterly sales plans.
• Review and utilize Franchise Source sales tools.
• Collaborate with the General Manager and Front Desk on revenue management.
• Conduct regular conference calls with the Revenue Manager.
• Coordinate with the front desk on group business and negotiated accounts.
• Conduct regular site tours.
• Participate in community relations meetings.
• Demonstrate strong time management skills and organizational discipline.
• Understand and apply the Brand service culture across all activities.

Requirements

• Preferred degree in Hotel Management, General Business, or Marketing.
• Two to three years of direct sales and sales management experience, or an equivalent combination of education and experience.
• Ability to interact with management, staff, guests, and the public in a courteous, tactful, and patient manner.
• Excellent verbal and written communication, phone, and presentation skills.
• Willingness and ability to perform outside direct sales.
• Solid understanding of revenue generation and profit/loss implications.
• Team player with the ability to work with all levels of hotel staff.
• Strong guest relation skills and interpersonal abilities to cultivate customer relationships across diverse backgrounds.
• Self-motivated, hardworking, and capable of working independently with limited supervision.
• Effective negotiation skills and strategic thinking.
• Comprehensive knowledge of Emergency Equipment Manual, including utility and water shutoff equipment, fire alarm systems, and emergency procedures.