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Job Description

UpEquity is seeking a Sales Manager in Austin, TX (hybrid) to lead the day-to-day performance and development of Account Executives (AEs) and Senior Account Executives (SAEs). This is a hands-on leadership role focused on coaching on calls and deal strategy, strengthening pipeline execution, and improving opportunity generation and conversion.

Key Responsibilities

  • Lead, coach, and maintain accountability for AEs and SAEs against individual and team goals, including partner engagement, qualified submissions, signed TUSAs, and pipeline progression.
  • Establish and run a consistent management cadence through individual coaching, call reviews, pipeline reviews, and team meetings.
  • Convert review findings into clear next steps and follow up to ensure execution.
  • Assist reps in planning their days around highest-value prospects, active opportunities, partner follow-up, and existing commitments already in their pipeline.
  • Track activity, task completion, follow-up quality, and opportunity aging to address missed contacts and stalled deals promptly.
  • Coach across core motion areas including prospecting, discovery, program positioning, objection handling, and moving from an interested partner to a submitted client opportunity.
  • Support distinct AE and SAE motions, including outreach to reseller partners, activation of new TUMS users, and development of repeat referral relationships.
  • Use CRM data and conversion trends to identify where volume or quality is falling short, diagnose contributing factors, and create actionable improvement plans.
  • Maintain dependable pipeline reporting and forecasts, and communicate performance, risks, and proposed actions to Sales leadership.
  • Collaborate with Marketing, Business Development, CX, and Operations to improve lead handoffs, partner campaigns, deal progression, and the rep experience.
  • Improve scripts, sequences, training, and management processes based on what is working.
  • Support ramp-up for new reps and ongoing performance improvements for established reps.

Required Qualifications

  • At least 3 years of experience managing an inside sales or relationship-driven sales team, including demonstrated success improving rep performance.
  • Strong coaching skills, with the willingness to review real calls, examine pipeline details, and provide direct, useful feedback.
  • Experience operating with CRM data, including activity, conversion, pipeline health, and forecasting.
  • Ability to differentiate between volume gaps and issues related to follow-up, qualification, or conversion, and to respond appropriately.
  • Experience building or improving sales playbooks, scripts, outreach sequences, and onboarding.
  • Strong communication and organization, with the judgment to prioritize the highest-impact issues.
  • Comfort working across teams and adapting processes as the business grows.

Tools and Technologies

  • TUMS portal
  • CRM

Location and Work Requirements

  • Must reside in Austin or be willing to self-relocate.
  • Must be willing to work 80% in the office (1 day Work-from-home per week).

Benefits

  • Competitive compensation
  • PTO & Sick Time + 11 holidays
  • Health benefits: Medical, Dental, Vision
  • Opportunities for growth and continuous development
  • Positive work environment with snacks and drinks available daily

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