Sales Manager, U.S. Specialty

Cabot Hosiery Mills seeks a Sales Manager, U.S. Specialty to lead growth and day-to-day commercial support for independent retailers, specialty dealers, regional chains, and mid-sized national accounts. Based onsite in Waterbury, VT, the role focuses on strengthening relationships, developing account opportunities, and aligning territory execution with internal teams.

Key Responsibilities

• Own U.S. Specialty sales strategy and account management across independent retailers, regional chains, and mid-sized national customers.
• Support and develop Territory Sales Principals to improve performance, coverage, and customer engagement.
• Partner with sales representatives to identify and secure new account opportunities.
• Protect and grow existing business through consistent account management and relationship development.
• Create annual sales targets and business plans by territory and account segment.
• Build and maintain strong relationships with owners, buyers, category managers, and retail partners.
• Serve as a conduit between retailers and internal teams to support merchandising, retail marketing, and promotional execution.
• Travel extensively in the field to support sales representatives, key customers, and strategic growth opportunities.
• Collaborate with Marketing to develop retailer programs that improve brand visibility and product sell-through.
• Analyze account performance and identify opportunities to improve productivity and profitability.
• Assist with annual sales forecasts, budgets, and territory planning.
• Monitor market trends, competitive activity, and emerging opportunities in specialty retail.
• Coordinate with Operations and Customer Service to support a best-in-class customer experience.
• Develop and maintain a robust pipeline of prospective accounts and growth opportunities.
• Lead planning and execution for key industry trade shows and specialty retail events.
• Work with the VP of Sales to identify strategic opportunities to strengthen market presence and expand distribution.
• Communicate regularly with Territory Sales Principals to maintain alignment on objectives, priorities, and execution.

Required Qualifications

• Education: BA, or preferably an MBA.
• Minimum 7 years of relevant experience; consideration may be given to candidates with 7 to 10 years of field experience in customer and/or sales representative management.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Experience using Excel spreadsheets, including VLOOKUP and Pivot Tables.
• Strong organization, problem-solving, customer service, and multitasking abilities.
• Excellent communication, sales, and customer service skills.
• Ability to work in a fast-paced environment with urgency to meet targets.
• Flexibility to manage competing and changing priorities.
• Available to travel 50% of the time and work weekends.
• Ability to travel between CHM facilities as needed.
• Ability to lift at least 50 lbs.

Technologies

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• VLOOKUP
• Pivot Tables

Success Measures

• Territory growth
• Account retention
• New account acquisitions
• Rep engagement and development
• Trade show ROI
• Specialty channel market penetration

Working Conditions

• Manufacturing environment with exposure to machinery, noise, and other adverse conditions for periods of time depending on the role.
• Ability to lift at least 50 lbs.
• Flexible nature to manage competing and changing priorities.
• Travel locally to all CHM sites and locations.
• Occasional travel on an as-needed basis.

Location and Compensation

• Location: Waterbury, VT (onsite)
• Pay range: USD 95,000 - 125,000 per year (Waterbury)