Senior Sales Manager, Retail & Builder Channel

The Senior Sales Manager for the Northwest Retail and Builder region oversees 12 market managers and 2 Market Development Representatives from an onsite location in Olympia, WA, with P&L ownership and growth responsibility across retail and contract/builder channels.

Responsibilities

• Direct and mentor a team of 12 market managers and 2 Market Development Representatives
• Own the regional P&L and drive quota attainment for both market managers and MDRs
• Provide strategic input to regional leadership (RSD, BDISR, NBDM) to shape retail and contract/builder strategies
• Execute plans to deliver results, prioritizing quarterly objectives and delivering growth in retail and contract/builder channels
• Lead Ferguson, Whirlpool’s largest ACD, ensuring market managers prospect and close both external contract and inside showroom sales
• Cultivate a high-performance culture to attract and retain top talent within the region
• Promote a transparent, practice-sharing environment with constructive feedback
• Manage the performance process for direct reports, including EPE, objective setting, and quota development
• Drive operational excellence in collaboration with the sales operations team and process partners
• Develop thought leadership with a solutions-driven, continuous improvement mindset
• Steer continuous improvement initiatives that deliver regional operational enhancements
• Foster strong relationships with senior peers and NBDM teams to enable collaboration and learning

Requirements

• Bachelor's degree required
• 5+ years of strategic selling and negotiating in the home appliance marketplace

Benefits

• Generous benefits package
• Whirlpool employee discount
• Fitness and educational reimbursement programs
• Kitchenette facilities

The Team You Will Be A Part Of

The Retail & Builder channel at Whirlpool Management oversees more than $4B in business across independent retail, contract builders, and distributors. In the Northwest Region, which covers Oregon and Washington, the team comprises 13 Market Managers, 2 Top Account sales managers, 2 Market Development Representatives, and 2 New Business Development Managers, delivering around 550k units and approximately $450M in annual net sales.

This Role in Summary

The Northwest Region Senior Sales Manager is a leadership role focused on developing market managers within the retail and builder channel, while shaping strategy and driving continuous improvement for key accounts and business segments.

Additional Information

• Whirlpool’s Ways of Working
• Emphasis on an in-person work week (Monday through Friday) with flexible options and strong time-off benefits to support work-life balance
• Always On Flexibility – autonomy to manage personal, family, and other commitments as needed
• Two Week Work from Anywhere – up to two weeks per year in increments of at least one week
• Sabbatical – four weeks paid leave after every five years of service