Area Sales Manager
Manager
Marketing
Application Support
Area Sales
Business Systems
CRM
Crm Analytics
Crm Integration
Distributor Relations
Field Sales
Marketing Technology
Microsoft Dynamics 365
Outside Sales
Partner Management
Relationship Management
Sales
Sales Management
Sales Training
Salesforce
Value Based Selling
Job Description
The Area Sales Manager will report to the Sales Director and lead distributor performance in a defined region across metalworking industries. This role focuses on enabling and coaching a distributor sales force, strengthening key customer relationships, and driving sales growth and turnover using Blaser Swisslube’s Liquid Tool products and services.
Key Responsibilities
- Inform and energize the distributor sales force on Blaser Swisslube offerings.
- Recruit, retain, and recover distributor activity through direction and coordination.
- Coordinate and facilitate administrative tasks between the Distributor Organization and Blaser Swisslube.
- Coordinate and conduct Distributor Training Classes (Liquid Tool).
- Continuously coach distributors on VBSS (Value Based Solution Selling) using role practice.
- Continuously coach distributors on the use and application of BSL products.
- Continuously coach distributors on sales enablement tools, including literature, brochures, flyers, SDS, productivity reports, and case studies.
- Continuously coach distributors on the salesmen kit (refractometer, hardness strips, pH strips, etc.).
- Conduct and document yearly business review meetings with distributor management.
- Review sales results, evaluate performance against goals, assess budget and training needs, and align on a customer target account list with POA for each account.
- Run quarterly distributor management meetings to track progress, adjust POA as needed, and evaluate performance through report cards.
- Coordinate sales activity in open and protected sales areas.
- Execute and document corporate Sales & Service processes, including customer acquisition, retention management, Services-in-the-Drum, and complaint management.
- Network and build relationships with strategically important prospects based on the target account list.
- Provide product and service information and support setup of new or existing systems, including cleaning and preparing new or existing machines.
- Practice VBSS techniques, document customer communications, and align on mutually agreed objectives and action plans.
- Measure and document productivity gains (input and output) and organize product training classes.
- Maintain and expand relationships with strategically important customers, providing hands-on service and support to retain accounts.
- Monitor and evaluate production, establish POA, and troubleshoot to recover.
- Identify customer partners for field testing opportunities and coordinate new product field tests.
- Monitor and report field test outcomes to the Product Manager and responsible Application Engineer.
- Build and maintain relationships with MTB, MTD (Machine Tool Dealer), and CTM partners, and support regional implementation of MTB and MTD programs under the guidance of the Business Development Manager- Global Markets.
- Promote and support the Voucher Program and provide service to MTB and MTDs.
- Promote Blaser Swisslube products and technology, and organize metalworking fluid training classes.
- Use the company CRM system for visit reports, scheduling, target accounts, and contact management.
- Identify and document market trends affecting Liquid Tool (people products and services) across distribution, customers, industry segments, and competitors, including Machine Tool Builders and Cutting Tool Manufacturers.
- Support improvements to the area operational execution plan (OEP), including attendance at trade shows and open houses.
- Generate sales and improve turnover, drum volume, and profitability, gaining and increasing market share in the assigned area.
- Live the company constitution and pursue and execute company strategy, contributing to improved company productivity.
- Perform other tasks assigned by the management team.
Required Experience and Qualifications
- Experience in the metalworking industry with knowledge of machining processes, materials, and tooling.
- Sales, communication, and relationship-building skills.
- Computer literacy with typing ability; experience with MS Office, CRM software (Microsoft Dynamics or other).
- Strong knowledge of English for oral, written, and presentation communication.
- Positive attitude, self-motivated and goal oriented, with the ability to manage multiple tasks.
- Well organized with a hands-on approach, and ethical and moral business practices.
- Ability to lift 40+ pounds and perform moderate or higher physical activity.
- Ability to travel overnight domestically and eventually internationally, up to 40% of the time.
Technology Stack
- MS Office
- CRM software (Microsoft Dynamics or other)
- Microsoft Dynamics
Compensation
USD 105,000 - 115,000 per year
Work Location
Remote (New Hampshire)