Sager Electronics is hiring an Inside Sales Manager for the Service Center in Lewisville, TX (onsite). In this role, you will lead team performance and profitable growth while keeping service delivery and operations running smoothly. You’ll manage personnel, drive sales outcomes, and maintain strong customer and supplier relationships across the assigned territory.

What you’ll get

Medical, dental, and vision insurance
401(k)/Roth plan with matching
Healthcare Savings Accounts
Educational Assistance (Tuition Reimbursement)
Continuous training opportunities throughout your employment
Philanthropic opportunities and volunteer hours
Paid Time Off
Comprehensive benefits package for full-time employees

Compensation

Annual base salary range: $75,958 - $118,690
Annual total compensation range (base + incentive): $116,900 – $182,600
Compensation includes a base salary plus a monthly incentive opportunity for total target income
Actual compensation may vary based on geographic location, experience, education, and skill level
Final base pay and target incentive details will be confirmed at the time of offer

Responsibilities

Recruit, train, coach, and develop Service Center personnel
Ensure appropriate staffing levels and employee development plans are in place
Make or approve employment decisions including hiring, performance evaluations, promotions, compensation recommendations, transfers, and terminations
Build a positive, collaborative, accountable team culture, including team-building initiatives and high engagement
Promote and enforce company policies, procedures, and best practices
Drive sales growth, profitability, and customer satisfaction within the assigned territory
Monitor sales performance and key service metrics, taking corrective action when needed
Train employees on efficient order management processes and how transactions impact profitability
Review and approve sales-related documentation and transactions
Partner closely with Regional Sales Managers to balance customer service and sales objectives
Develop and manage annual budgets while maintaining established cost controls
Coordinate Service Center activities with other departments to support seamless operations
Ensure customer orders are processed accurately, profitably, and on time
Monitor quality and service-level performance, initiating improvements when needed
Manage Service Center assets, including inventory and receivables
Resolve complex customer issues and escalate concerns when appropriate
Build strong relationships with manufacturers, suppliers, and sales representatives
Ensure employees understand vendor programs, policies, and market strategies
Encourage effective communication across departments and leadership teams
Make routine credit decisions in partnership with the Credit Department
Analyze operational and financial data to identify trends and opportunities
Maintain accountability for Service Center profitability and performance

Requirements

Bachelor’s degree in business, management, accounting, or a related field; equivalent education and relevant experience may be considered
10-15 years of professional experience within the electronic and electrical distribution industry
At least 1 year of leadership or supervisory experience managing teams and business operations
Proven success managing customer relationships, sales operations, and employee development
Experience with electronic components distribution
Knowledge of ERP systems and distribution operations
Familiarity with CRM and business reporting tools
Distribution industry operations and best practices
Organizational leadership, budgeting, and business management
Financial analysis, reporting, and personnel management
Customer service excellence and sales process optimization
Ability to lead, coach, and motivate high-performing teams
Experience analyzing business metrics and making sound operational decisions
Ability to manage competing priorities in a fast-paced environment
Effective communication with employees, customers, vendors, and executives
Professional conflict resolution and strong relationship-building
Proficiency with Microsoft Office and other business systems to drive productivity

Technologies

ERP systems
CRM
Microsoft Office

U.S. Person Requirement (ITAR)

To perform the position, you must be a U.S. Person as defined by ITAR: U.S. Citizen, U.S. Permanent Resident (Green Card Holder), Political Asylee, or Refugee.

Inside Sales Manager