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Job Description

ServiceMaster Recovery by Close is seeking a Business Development Manager to grow its client base, deepen relationships with key stakeholders, and support revenue growth. This onsite role in Rochester, NY focuses on strategic business development, CRM-driven prospecting, and sales execution.

Key Responsibilities

  • Develop and implement strategic plans to identify new business opportunities and expand market presence.
  • Cultivate and maintain relationships with clients, vendors, and industry partners to improve retention and satisfaction.
  • Lead prospecting activities using CRM tools to generate qualified leads and convert them into long-term clients.
  • Partner with marketing, operations, and sales teams to align strategies and improve outreach effectiveness.
  • Use the Luxor CRM system to track sales activities, pipeline status, and client interactions.
  • Prepare proposals, deliver presentations, and negotiate terms that support both client needs and company objectives.
  • Speak in front of groups, including Lunch and Learns / Events.

Required Qualifications

  • Proven experience in business development management within the restoration or related service industries.
  • Demonstrated success in enterprise selling, client base expansion, and deal closing.
  • Strong skills in sales negotiation, relationship management, strategic planning, and project management.
  • Excellent communication skills with the ability to engage effectively with diverse stakeholders.
  • Familiarity with CRM processes for prospecting, pipeline management, and reporting.
  • Self-accountability and motivation to meet goals.
  • Ability to adopt the ServiceMaster “recipe for success”.
  • Speaking in front of groups is a must (Lunch and Learns / Events).

Preferred Experience & Skills

  • Experience using Luxor for sales tracking and customer relationship management.
  • Knowledge of marketing strategies that support business development initiatives.

Tools & Technologies

  • CRM software
  • Luxor

Compensation & Pay

$65,000 - $70,000 per year

Benefits

  • 401(k)
  • Flexible schedule
  • Paid time off
  • Company car, Fuel Card, Expense Card, Company Laptop, and Company Phone

Work Location

Onsite in Rochester, NY

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