Business Development Manager

Buckland is seeking a Business Development Manager to drive growth by communicating the organization’s value proposition, promoting and selling products and services, and delivering on sales targets through new client acquisition across all regions.

Role Responsibilities

• Identify and contact potential clients using methods such as cold-calling, networking events, and marketing research.
• Meet clients regularly to support ongoing relationship development.
• Log and maintain all sales activities in the CRM.
• Develop sales presentations tailored to potential clients.
• Create and develop proposals based on client needs, including responses to RFPs (requests for proposals) and RFQs (requests for quotations).
• Maintain client relationships by collaborating with Sales and Operations.
• Participate in Business Reviews and provide input on customer requirements, competitor information, and market trends.
• Provide strong written and verbal communication.
• Produce detailed reports and documentation using Microsoft Office tools including Word, Excel, Outlook, and PowerPoint.
• Align team efforts through critical decision-making, planning, and prioritization to ensure decisions support the company’s vision.
• Operate effectively in a fast-paced environment, balancing urgency and accuracy while supporting continuous improvement.
• Develop, implement, and maintain efficient workflows to improve productivity and minimize downtime.
• Support high levels of customer service by developing and maintaining customer service policies and procedures that ensure consistency and quality.

Required Qualifications

• Bachelor’s Degree or diploma in Business or International Business or similar discipline.
• (CCS) Customs Certified Specialist designation and/or (LCB) Licensed Customs Broker is an asset.
• Minimum 5 to 7 years of experience selling one or more of the following services: Custom Brokerage, Freight and Warehousing, International Trades.
• Knowledge of MS Office applications including Excel, Word, PowerPoint, and MS Outlook.
• Proven ability to work in an analytics-driven environment to meet sales targets.
• Comfort interacting regularly and building strong relationships with Senior Management, clients, vendors, carriers, and the Customer Service department.
• Strong territory management experience.
• Leadership, communication, and decision-making skills.
• Must be legally eligible to work for the Company at all times.
• Valid passport and willingness to occasionally travel to other office locations in CAD/USA/MEX if required.

Technologies

• CRM
• Microsoft Office
• Word
• Excel
• Outlook
• PowerPoint

What You’ll Be Doing

• Articulate the organization’s value proposition to meet with key decision makers.
• Promote and sell products and services through market and industry knowledge while meeting sales targets and objectives.
• Generate new clients and customers across all regions through data analysis, initiative execution, networking and/or cold-calling.

Location

Michigan (onsite)

Education

Bachelor’s Degree or diploma in Business or International Business or similar discipline

Experience

Minimum 5 years

Benefits

• Competitive salary, benefits package, and matching retirement plan
• Friendly, collaborative work environment
• Opportunities for professional development and ongoing learning
• Chance to be part of a growing organization