Business Development Representative (BDR)

Mastercard is hiring a Business Development Representative (BDR) for Ethoca to help expand Ethoca’s footprint among top merchants across North America. Based in Austin, TX in an onsite capacity, this role centers on building pipeline through outbound prospecting, qualifying inbound interest, and supporting regional growth through accurate CRM discipline.

As a key partner to regional sales and cross-functional teams, you will translate market insight into effective solution selling, while maintaining high-quality Salesforce records to support lead-to-opportunity conversion.

What you’ll do

• Run outbound multi-channel campaigns using email, phone, social, and networking to target merchants across the United States and Canada.
• Qualify inbound leads and actively hunt for new businesses to keep a strong pipeline feeding Regional Sales Executives.
• Serve as a subject matter expert on North America’s payments landscape, including regional nuances tied to fraud trends and merchant pain points.
• Communicate the value of chargeback-prevention and consumer-experience solutions to stakeholders across Finance, Fraud, and Digital Operations.
• Maintain detailed activity and account documentation in Salesforce, ensuring account mapping and deal stages are kept up to date.
• Collaborate with Marketing to refine regional messaging and with Sales Operations to improve lead-to-opportunity conversion.

What you bring

• Bachelor’s Degree required.
• A can-do, positive mindset with an open and creative approach to driving change, including comfort working through uncertainty in a fast-paced environment.
• In-depth experience with prospecting and sourcing tools, including platforms such as LinkedIn Sales Nav, Zoominfo, Outreach.io, and Gong.
• Technology and/or payments industry experience preferred.
• Strong oral and written communication, negotiation, and sales acumen, along with the ability to manage product and project expectations and influence cross-functional team members.
• Experience in Sales or Lead Generation, ideally selling software or SaaS.
• Experience selling into enterprise accounts.
• Strong listening skills, a results-driven approach, and clear verbal and written communication.
• Salesforce experience.

Technologies used

• Salesforce
• LinkedIn Sales Nav
• Zoominfo
• Outreach.io
• Gong

Compensation and location

• Austin, Texas: $72,000 - $115,000 USD per year

Benefits

• Competitive base salary
• May be eligible for an annual bonus or commissions depending on the role
• Insurance including medical, prescription drug, dental, vision, disability, and life insurance
• Flexible spending account and health savings account
• Paid leaves including 16 weeks of new parent leave and up to 20 days of bereavement leave
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement

Corporate security responsibility

• Abide by Mastercard’s security policies and practices
• Ensure confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines