Hospitality Group Sales Manager
Job Description
Highland Lake Inn and Resort in Flat Rock, NC is seeking a Hospitality Group Sales Manager to lead social group and events sales, guiding inquiries from initial contact through execution. This full-time role collaborates with culinary, banquet, and guest services teams to deliver memorable experiences, with evenings and weekends required.
Job details
- Location: Flat Rock, NC (onsite)
- Salary: USD 45,000 per year
- Experience: 3+ years
- Education: Bachelor’s degree in Hospitality Management, Business, or related field
Responsibilities
- Drive social group and events sales to achieve and surpass revenue targets.
- Coordinate site tours and visits for prospective clients.
- Develop and execute comprehensive sales strategies to expand market share.
- Host site tours, tastings, and meetings to illustrate venues and offerings.
- Cultivate relationships with clients, event planners, vendors, and community partners.
- Prepare tailored proposals, contracts, and event budgets.
- Collaborate with banquet, culinary, and operations teams to ensure seamless event execution.
- Showcase the resort at bridal shows, networking gatherings, and community functions.
- Coach and mentor sales staff on negotiation, time management, and client engagement best practices.
Requirements
- Friendly, outgoing demeanor is a plus.
- 3–5 years of experience in wedding, banquet, event, or hospitality sales, with resort/hotel experience preferred.
- Proven success in meeting sales targets and closing deals.
- Strong negotiation, relationship-building, and organizational abilities.
- Excellent verbal and written communication skills.
- Experience with CRM or event management software such as Visual One, Delphi, Cendyn, or Tripleseat.
- Flexible schedule, including evenings and weekends as needed.
- Bachelor’s degree in Hospitality Management, Business, or related field preferred.
Technologies
- Visual One
- Delphi
- Cendyn
- Tripleseat
Benefits
- Base salary plus commission potential
- Health insurance
- Paid time off
- Dental insurance
- Employee discount
- Resort discounts on rooms and dining
- Retirement plan
- Vision insurance
- Referral program
- Career growth opportunities within our Sales & Catering team
- A collaborative, supportive work environment focused on delivering exceptional guest experiences
Why you'll love it here
- Bring dreams to life for couples and clients while growing your career in a beautiful resort setting.
- Benefit from the rewards of a successful sales role within a dynamic, guest-focused environment.
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