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Twilio

Manager, Sales Development

Twilio
Remote Remote $121k - $168k/yr Full time Posted 4h ago
Manager Business Development CRM Lead Generation Linkedin Sales Navigator New Business Development Outbound Sales Sales Sales Development Sales Leadership Sales Management Sales Outreach Sales Team Territory Management
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Job Description

Twilio is seeking a Manager, Sales Development to lead the NAMER New Business SDR team within a blended product-led growth and outbound motion. This remote leadership role centers on driving net-new customer acquisition, coaching 8+ representatives, and owning regional metrics and SDR technology adoption. The compensation for this role ranges from USD 121,100 to 168,100 per year.

Responsibilities

  • Lead, coach, and develop a team of 8+ reps through regular one-on-one mentoring, targeted skill development, and region-specific training to boost pipeline performance.
  • Own regional performance metrics including activity, conversion rates, and pipeline contribution, using data analysis to continuously improve outreach and outcomes.
  • Empower reps to master core SDR skills, from prospecting and refining account targeting to tailoring messaging for regional buyer personas and applying use cases effectively.
  • Collaborate with Sales and GTM leadership to create tight feedback loops, streamline workflows, and build a consistent, high-quality pipeline generation engine.
  • Drive optimized adoption of the SDR tech stack (SFDC, Outreach, ZoomInfo, LI Sales Nav, Gong) to establish repeatable, efficient workflows.
  • Hire, onboard, and scale future talent while proactively addressing performance gaps and cultivating a motivated, high-accountability team culture.

Requirements

  • 2+ years of Sales/SDR leadership in high-growth technology companies, with a proven track record of meeting or exceeding net-new logo pipeline targets.
  • Demonstrated success in high-growth customer acquisition, with experience executing or coaching teams through product-led growth (PLG) or hybrid inbound-to-outbound motions.
  • Proven ability to activate strategic ICPs by coaching reps to map platform value to high-priority, vertical-specific customer needs.
  • Skilled at championing and testing AI within SDR workflows to optimize prospecting, sequencing, and research.
  • Expertise in steering signal-led, high-quality outbound strategies that blend highly tailored vertical messaging with structured activity KPIs to win target accounts.
  • Strong understanding of the cloud communications/SaaS industry and the ability to leverage data to optimize qualification and messaging strategies.
  • Proficiency with modern SDR tech stacks (SFDC, Outreach, ZoomInfo, LI Sales Nav, Gong) and a track record of driving tool adoption to streamline workflows.
  • Excellent executive presence with a demonstrated ability to analyze performance data, coach reps one-on-one, and influence stakeholders from ICs to the C-suite.

Technologies

  • SFDC
  • Outreach
  • ZoomInfo
  • LI Sales Nav
  • Gong

Benefits

  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave
  • equity plan eligibility
  • commissions

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