Sales Development Manager

Responsibilities

• Oversee sales activity from online leads, inbound calls, and unsold traffic to boost dealership traffic and convert opportunities into sales.
• Maximize sales and profitability of the Business Development Center.
• Use the CRM to track metrics including appointments, calls, sales, and contacts.
• Provide ongoing coaching to Sales Development Representatives to develop skills and maintain a positive, productive team environment.
• Lead by example in appointment setting and meet or exceed shown and sold appointment metrics.
• Support staff and customers by handling escalated engagements.
• Collaborate with management to educate Sales Associates on Business Development principles.
• Drive customer traffic through website management, including photo uploads and adding options and attributes.
• Monitor ongoing marketing campaigns and leverage them to increase dealership traffic.
• Recruit, hire, and manage the performance of all department employees.
• Maintain online reputation by actively managing review sites and social media channels.
• Analyze departmental metrics to drive continuous improvement in performance.
• VinSolutions experience is a strong plus.

Compensation

• USD 60,000 - 90,000 per year

Requirements

• CRM experience preferred.
• High school diploma or the equivalent.
• Effective communication and teamwork skills.
• Strong computer skills with proficiency in Microsoft Office products.
• At least one year of Internet sales experience is a plus.
• Highly organized with great attention to detail.
• Valid driver's license required.

Technologies

• VinSolutions

Benefits

• Paid Time Off
• 401(k)
• Employee Assistance Program
• Good Sam Roadside Assistance
• Discounts
• Paid parental leave (if eligibility is met)
• Tuition Reimbursement (if eligibility is met)
• On the job training opportunities
• Medical, dental, vision and more