Sales Development Manager

Lifetime Door Company is hiring a Sales Development Manager based in Brookfield, WI to own the residential estimate and quote process end-to-end, build outbound relationships with builders across Wisconsin, and support the Territory Sales Manager through structured CRM updates and follow-up.

Location and Schedule

• Work location: In person
• Site: Brookfield, WI 53005
• Day shift: Required

Role Responsibilities

• Manage the full lifecycle of residential estimates, sending quotes accurately and promptly and running a disciplined follow-up process until the outcome is a yes, a no, or a clear timeline.
• Follow a defined contact cadence after sending quotes: contact at day 1–2, day 5–7, and day 12–14. Log every touch in the CRM to ensure no quote goes silent.
• Track personal performance by monitoring conversion rate on quotes sent, treated as the most important metric.
• Review lost quotes for patterns including price, timing, and competitor, and share findings with ownership monthly.
• Make 10–15 meaningful outbound contacts per day to residential builders, remodelers, and general contractors in the Wisconsin market.
• Build builder relationships over time using a consistent CRM-based touch cadence rather than relying on one-call closes.
• Identify which builders are growing project volume and prioritize them for deeper relationship development.
• Coordinate with the Territory Sales Manager (TSM) so responsibilities do not overlap, with this role handling phone relationships while the TSM handles in-person outreach.
• Prepare the TSM for field meetings by pulling CRM history, reviewing open quotes, and flagging items to address during the visit.
• Support follow-up after TSM field meetings by sending relevant materials, answering questions, and setting up next steps to keep the TSM in the field.
• Maintain commercial pipeline CRM entries based on TSM updates, logging meeting outcomes after the TSM meets with partners.
• Join the TSM in the field occasionally for high-value builder or commercial meetings, supporting development toward a potential territory role.
• Include service contract options on every residential quote sent, presented as a standard line item with clear pricing.
• During follow-up on closed residential jobs, present the maintenance plan as part of the close.
• Track service contract attach rate on a monthly basis.

Requirements

• Cold calling: 1 year (Required)
• Inside sales: 3 years (Required)
• Day shift: Required
• Location: Brookfield, WI 53005 (Required)
• Work location: In person

Compensation

• Base salary: USD 50,000–60,000 per year, depending on experience
• Residential Install Commission: 2–3% on installs from quotes you sent and converted
• Pay: $50,000.00 - $60,000.00 per year

Benefits

• Health, dental, and vision insurance
• 401(k)
• Paid time off
• Laptop provided
• Clear development path toward a Territory Sales Manager role for the right person