Sales Development Representative

This role supports a growing Farmers Insurance agency in Burnsville by driving outbound conversations, identifying prospects for insurance quotes, and arranging qualified live transfers to licensed sales producers at Jackson Mitchell Agency.

Role Overview

As a Sales Development Representative, you will place outbound calls, initiate discussions to determine eligibility for an insurance quote, and create qualified live transfers for the agency’s licensed sales team. You will also document call outcomes and keep prospect information accurate using the tools provided.

Location and Schedule

The position is based in Burnsville, MN and is onsite. The team follows a Mon-Fri schedule.

Compensation

• Salary Range: USD 35,000 - 45,000 per year
• Starting pay: $15–$20 per hour, depending on experience and qualifications
• Bonus opportunities tied to performance and qualified live transfers
• Additional incentives for creating qualified live transfers for the sales team

Key Responsibilities

• Make outbound calls to prospective insurance customers
• Start conversations, identify people who may benefit from an insurance quote, and qualify where appropriate
• Create qualified live transfers for licensed sales producers
• Communicate with a friendly, confident, and professional approach
• Follow provided call scripts while learning to make conversations sound natural
• Accurately enter notes and update prospect information
• Use Discord, the agency dialer, and other agency technology
• Work toward individual and team activity and transfer goals
• Follow agency procedures and applicable calling and communication requirements
• Participate in coaching, training, and team meetings

Required and Preferred Qualifications

• No insurance license required
• No previous insurance experience required
• Experience in telemarketing, customer service, appointment setting, fundraising, retail, or sales is helpful but not required
• Basic computer and technology skills
• Ability to learn Discord and the agency dialer, plus additional systems
• Reliable transportation to the Burnsville office
• Must be at least 16 years old
• Driven to help people and earn money
• Comfortable speaking with many different people over the phone
• Ability to handle rejection, remain positive, and move to the next call
• Competitive, goal-oriented, and motivated by incentives
• Strong communication and listening skills
• Dependable, coachable, and willing to improve
• Comfortable using technology and learning new systems
• Can work independently while contributing to a team environment
• Interest in potential advancement into insurance sales

Technology Used

• Discord
• Dialer

Benefits

• Annual Base Salary + Bonus Opportunities
• Paid Time Off (PTO)
• Hands on Training
• Mon-Fri Schedule
• Health Insurance
• Career Growth Opportunities
• Life Insurance
• Flexible Schedule

Growth and Career Path

The agency offers career growth opportunities, including a potential path into a licensed insurance sales position. After several months of strong performance, the agency may pay for insurance licensing and support your transition into a sales role if you are interested.