Senior Group Sales Manager

Join SOFITEL in Philadelphia and be part of a team shaping the transformation of luxury and French hospitality. This onsite role supports group and catering revenue goals while emphasizing strong client service, thoughtful planning, and consistent execution. SOFITEL also recognizes team and individual successes and offers programs to help you develop your talent within your property and across the world.

What you’ll do

As Senior Group Sales Manager, you will maximize hotel revenue and profitability by sourcing, booking, and directing group clients’ events, with a focus on building durable relationships and delivering exceptional group event experiences.

• Cultivate and maintain strong relationships with existing clients.
• Identify and target new business opportunities through networking and market research.
• Run client meetings to understand group event requirements and propose tailored solutions.
• Stay current on marketing programs, area market trends, and competitor rates.
• Maintain and grow existing user accounts through effective servicing, up-selling, and timely communication and follow-up.
• Oversee the full group event planning process, including conceptualization, logistics, and execution.
• Collaborate with cross-functional teams (for example, marketing and operations) to ensure seamless event communication and program execution.
• Ensure events are executed within budget and meet or exceed revenue targets.
• Develop and implement sales strategies that drive group bookings and revenue growth.
• Set and achieve monthly, quarterly, and annual sales targets.
• Analyze sales data to identify trends and opportunities for improvement.
• Develop group business through proactive solicitation, including phone calls, outside calls, blitzes, hotel inspections, trade shows, and creative account penetration strategies.

What you bring

• 3-5 years of successful Group Sales experience with a 4-diamond/luxury hotel or high-end facility.
• A proven track record in Group Sales or a similar Director role, ideally in hospitality or events.
• Strong organizational skills, including negotiation and communication skills.
• Exceptional customer service and interpersonal skills.
• Ability to multi-task and work under pressure while meeting sales targets.
• Creative and strategic thinking with a keen eye for detail.

Benefits

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs and competitive voluntary benefits at minimal cost to you.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through Corporate Social Responsibility activities, like Planet 21.

Culture and mission

SOFITEL offers a brand experience influenced by French indulgence and art de vivre for both employees and guests, supported by a team environment that values success and contribution.