Assistant Sales Manager

Millcraft is proud to serve the paper, packaging, and graphic arts industries for over 100 years, guided by values of Family, Passion, Aspire, Responsible, and Deliver. In this role, you will support current sales leadership across multiple regions while building the foundation to grow into future sales management.

What you’ll do

• Learn the Millcraft sales leadership model by working alongside Sales Managers and sales leadership teams across multiple regions.
• Travel throughout the Millcraft footprint (50%) to support ride-alongs, customer visits, team development initiatives, and regional sales activities.
• Build and maintain customer relationships through responsiveness, curiosity, problem solving, and consistent follow-through.
• Support Sales Managers in coaching and developing Account Managers by observing customer interactions, participating in pipeline discussions, and learning effective leadership practices.
• Manage and grow assigned sales accounts while learning how to foster profitable customer relationships.
• Develop practical selling skills through prospecting, account management, diversification efforts, and new business development.
• Identify customer challenges and recommend products, services, and solutions that improve efficiency, profitability, and operational performance.
• Build understanding of sales strategies, market segments, supplier relationships, operational capabilities, and regional business dynamics.
• Collaborate with Operations, Purchasing, Credit, Customer Support, and Segment Specialists to strengthen cross-functional teamwork.
• Support pipeline management, forecasting, CRM usage, and sales activity tracking to improve visibility and accountability.
• Participate in coaching discussions, sales meetings, regional planning conversations, and leadership development activities.
• Support regional initiatives including prospecting and business development efforts.
• Use CRM tools consistently to manage opportunities, customer activity, follow-up, and pipeline visibility.

How you’ll grow as a leader

• Demonstrate growth in leadership skills, communication, coaching ability, and business understanding.
• Learn from Sales Managers across multiple regions while embracing different leadership styles and sales approaches.
• Actively seek feedback, ask questions, and apply coaching to improve performance and leadership readiness.
• Build confidence in leading conversations, supporting teammates, and handling customer opportunities independently.

What you bring

• Bachelor’s degree or equivalent sales experience preferred.
• Previous sales, account management, customer service, or business development experience required.
• Desire to grow into a future sales leadership role within Millcraft.
• Strong relationship-building and communication skills to connect with customers and teammates.
• Competitive mindset with a strong work ethic and willingness to learn.
• Curiosity and strong listening skills, including the ability to ask thoughtful questions and uncover customer needs.
• Self-starter mentality with strong organization, follow-through, and independent responsibility management.
• Coachable attitude and openness to feedback, development, and continuous improvement.
• Ability to travel (50%) frequently throughout the Millcraft footprint.
• Interest in learning how sales, operations, purchasing, credit, and customer support work together.
• Basic understanding of CRM systems, pipeline management, and sales processes preferred.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Working knowledge of Microsoft Office Suite required; experience with Microsoft D365 ERP preferred.
• Commitment to professionalism, accountability, teamwork, safety, and living Millcraft’s Core Values in every interaction.

Technology you’ll use

• CRM systems
• Microsoft Office Suite
• Microsoft D365 ERP

Benefits at a glance

• Medical, Dental, & Vision
• Profit-Sharing
• Generous Time Off Policies
• Tuition Reimbursement Program
• Military Leave Pay
• Voluntary Dependent Life Insurance
• Accident and Critical Illness
• Company Paid Life Insurance
• Wellness Program
• Company Paid Holidays
• 401k Retirement Savings Plan
• Employee Assistance Program
• Veteran’s Day Pay
• Limited Purpose F.S.A and Dependent Care F.S.A
• Company paid Short Term Disability, and Long-Term Disability