Business Development Representative (BDR)

Entry-level Business Development Representative (BDR) at Pepe Auto Group in Elmsford, NY, focused on engaging customers to schedule service appointments, educate on maintenance, and support service operations with potential to advance to Service Advisor.

Responsibilities

• Engage with customers via phone, email, and text to schedule service appointments.
• Educate customers on routine maintenance, repairs, and dealership service offerings.
• Follow up with customers to ensure satisfaction and encourage repeat business.
• Work closely with the Service Advisors and Technicians to coordinate scheduling and customer updates.
• Maintain accurate customer records in the CRM system.
• Assist in service promotions and marketing initiatives.

Requirements

• Strong communication and customer service skills.
• A passion for the automotive industry and helping people.
• A proactive, self-motivated individual eager to learn and grow.
• Ability to multitask in a fast-paced environment.
• Prior experience in customer service, sales, or call centers is a plus but not required.

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Job Type

• Full-time, In-Person

Compensation

• Base Salary + Commission (USD 40,000 - 55,000 per year)

Experience Level

• Entry-Level

Shift

• Day shift
• Evening shift
• Morning shift

Ability to Commute

• Elmsford, NY 10523 (Preferred)

Ability to Relocate

• Elmsford, NY 10523: Relocate before starting work (Preferred)

Work Location

• In person

Location

• Elmsford, NY 10523 (Onsite)