Business Development Representative (Inside Sales)

STS Truck & Utility Trailer Sales of New York is hiring an Inside Sales Business Development Representative to be the first point of contact for new customers in Syracuse, NY. This phone-first role focuses on starting conversations, understanding what businesses need, and moving qualified opportunities to the right STS teams across the organization.

In this position, you will be measured on the number of conversations you start and the opportunities you create. If you enjoy outbound outreach, keeping detailed CRM records, and helping connect fleets and owner-operators with the right next step, this could be a strong fit for your background.

What you’ll do

• Place a high volume of outbound calls and send emails to fleets, contractors, and owner-operators, with a phone-first approach.
• Welcome and qualify walk-in customers, determine their needs, and route them to the appropriate STS team for sales, parts, or service.
• Research target companies and build call lists by industry and territory.
• Qualify leads and schedule next steps for the sales team across trailer and truck sales, leasing, rental, parts, and service.
• Follow up with past and dormant customers to win them back.
• Log every call and next step in the CRM to ensure follow-through and accurate tracking.
• Run targeted campaigns by industry and territory, using CRM reporting to monitor what is working.
• Keep track of competitors, pricing, and seasonal demand in the industries STS serves.
• Complete additional tasks and responsibilities as assigned.

What you bring

• Bachelor’s degree or an equivalent combination of education and work experience.
• Strong verbal communication skills, with the ability to engage new contacts and build professional rapport.
• Self-directed work style, with the ability to manage a pipeline and prioritize follow-up independently.
• Strong organization and attention to detail to maintain accurate records across multiple active accounts and campaigns.
• Comfort using data to guide outreach strategy and measure activity against goals.
• Proficiency with MS Office; CRM experience is a plus.
• Valid driver’s license with a clean driving record.

Tools and systems

• MS Office
• CRM

Compensation and benefits

Pay: $20.00 - $30.00 per hour.

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work location

• In person (onsite)
• Syracuse, NY