Lead group growth for The Roxy Hotel by prospecting new corporate and social opportunities and strengthening relationships with existing clients.

Prospect and develop new group business while maintaining relationships with current accounts
Strategically target new business opportunities and growth areas
Meet quarterly group sales goals by building quarterly action plans and delivering on targets
Monitor group market trends and competitors to act as an expert in the segment
Drive client engagement, activity, and revenue goals; meet or exceed required levels
Initiate and proactively follow up on all leads
Manage inbound leads from initial contact through follow-through
Conduct hotel site inspections with clients
Invite clients for entertainment, lunches, and site inspections
Engage clients off-property through office visits and industry events
Attend networking trade shows and events, which may include travel
Build networking opportunities through active participation in community and professional associations, activities, and events
Track business inquiries, contacts, and accounts using SalesForce and Opera
Assist with preparation of required reports in a timely manner
Use knowledge of hotel policies and branding to communicate the guest experience to clients
Work with a group sales coordinator to support day-to-day tasks

2+ years of relevant experience (hotel group sales management)
Previous NYC hotel experience preferred
College degree: 4-year college degree preferred, but not required
Hospitality college degree is a bonus
Ability to work well as part of a team and report to Area DOSM
Knowledge of Delphi.fdc / SalesForce preferred
Strong interpersonal and guest relations skills; flexible, dynamic, and positive demeanor
Strong time management skills
Working knowledge of the downtown market is a plus
Understand the New York market and business trends
Maintain strong client relations
Multitask and prioritize to meet deadlines
Efficient use of Microsoft programs (Word, Excel, PowerPoint)
Database and sales program experience including Opera and Delphi.fdc / Salesforce; Synxis is a plus
Clear verbal and written communication
High standards of professional ethics; handle delicate situations professionally
Accountable, organized, self-motivated, able to make decisions, and able to work in a fast-paced environment
Ability to manage a team including the conference service manager and coordinator

Fairness: Treat everyone fairly and objectively with respect
Communication: Listen well, do not react too quickly, communicate clearly and concisely
Impact: Accomplish important work; demonstrate strong performance and focus on results
Curiosity: Learn quickly and contribute beyond the department
Courage: Take smart risks and make tough decisions
Passion: Inspire others and care intensely about success
Honesty: Admit mistakes and communicate with honesty
Selflessness: Want what is best for the hotel

Location: New York, NY (onsite)

Compensation: USD 85,000 - 95,000 per year

Group Sales Manager

Job Description