Assistant Outside Sales Manager, Catering and Wholesale

Conscious Cup Coffee Roasters is seeking a part-time Assistant Outside Sales Manager to support the Director of Outside Sales across catering and wholesale. This onsite role in Crystal Lake, IL coordinates catering events and helps grow wholesale accounts through lead follow-up, prospecting, and accurate recordkeeping.

Responsibilities

• Respond to catering inquiries and review event requirements, including menus, timing, and pricing.
• Prepare catering orders, including equipment and supplies, and confirm event details with clients and event staff.
• Conduct pre-event site visits when required to confirm location details such as power, water, setup space, and barista access.
• Follow up with clients after events, including documenting what was delivered, what was billed, and what the client requested for future events.
• Follow up on wholesale leads provided by the Director of Outside Sales and on leads identified through independent research.
• Make cold calls and conduct visits to prospective wholesale accounts such as cafés, restaurants, offices, and hotels to present Conscious Cup coffee, equipment, and service.
• Support existing wholesale accounts with order questions, scheduling, and communication with the roastery.
• Enter and maintain accurate client, lead, order, and event data in spreadsheets and company systems.
• Maintain a schedule of upcoming events, follow-up dates, and open proposals, and report status to the Director of Outside Sales.
• Contribute to longer-range planning for catering and wholesale growth, including which clients and markets to pursue and how to prepare for busy periods.

Requirements

• Strong attention to detail and organization, with the ability to keep plans and information accurate during high-volume periods.
• Prompt, timely communication with clients and coworkers.
• A customer service orientation and willingness to find ways to meet client requests.
• Comfort speaking with stakeholders at all professional levels, from café owners to corporate event planners and executives.
• Comfort delivering a sales presentation and making cold calls.
• Professional demeanor and presentation.
• Working knowledge of Microsoft Office, including Excel or Google Sheets.
• Ability to plan ahead and consider broader business direction beyond day-to-day tasks.
• Ability to work as part of a team, accept feedback, and apply it.
• Physical capability to stand for extended periods while preparing catering orders and to lift 50 pounds or more.
• Availability on Wednesdays and Thursdays for 16 hours per week.
• Valid driver’s license and reliable transportation for client visits.
• Genuine interest in specialty coffee.

Technologies

• Microsoft Office
• Excel
• Google Sheets
• Canva

Benefits

• Illinois paid leave accruing at one hour for every 40 hours worked
• $5 per hour holiday premium on 8 paid holidays
• Employee discount
• Paid certifications and industry opportunities
• Employee referral bonus
• Paid time off
• Professional development assistance
• Referral program

Optional Additional Role: Catering Barista

• Duties: Travel to events, set up espresso and brewing equipment, prepare drinks for guests throughout the event, break down equipment, and return it to the roastery.
• Schedule: Catering events occur several times per week, often running 10 hours or more and beginning as early as 4:00 AM; many events fall on weekends.
• Locations: Events take place across Chicagoland and frequently in Chicago; the barista team may meet on site for some events.
• Requirements: Prior commercial espresso experience, plus ability to stand for the full event and lift 50 pounds or more.
• Pay: Event hours are paid at $25 to $30 per hour, separate from the Assistant Outside Sales Manager hourly rate. Each event includes a fixed 20% gratuity split among the baristas working it; gratuity on a one-day event ranges from $200 to $600 per barista depending on event size.

Preferred Qualifications

• Barista experience
• Catering or event experience
• Sales experience
• Familiarity with Canva (not required and can be taught)

Role Details

• Location: Crystal Lake, IL (onsite)
• Pay: $18 to $20 per hour
• Job type: Part time
• Primary focus: Assistant outside sales support for catering and wholesale, coordinating events and pursuing new and existing wholesale accounts