Outside Sales Manager

AM Industrial Group is seeking an experienced Outside Sales Account Manager for its industrial air filters business unit. This role focuses on turning inbound and repeat-customer activity into completed orders, while maintaining account relationships and acting as the primary point of contact for quoting and sales outreach.

Key Responsibilities

• Contact prospective and existing customers to promote company products and services, primarily air filters.
• Handle incoming customer inquiries and complete follow-up actions, including providing price quotes, sharing new product information, and collecting customer feedback.
• Set up new customer accounts.
• Use Salesforce or similar CRM tools to track sales activities, monitor pipeline progress, and analyze performance metrics for continuous improvement.
• Follow up on sales leads generated through incoming calls, advertising campaigns, and other promotional efforts.
• Travel to customer locations to present products, services, and pricing in a professional manner.
• Apply technical knowledge of company products and services to align offerings with customer needs.
• Maintain accurate records that support sales forecasting for each customer.
• Understand and support company sales policies and procedures to provide effective service and strengthen long-term customer relationships.
• Assist with and resolve customer complaints in a timely manner.
• Collect and report competitive information to management.
• Attend training activities and trade shows on behalf of the company to present product and service information.
• Complete other related duties as assigned.

Travel: 20% - 40%

Required Qualifications

• Prior sales experience in an industrial environment
• CRM experience required
• Valid Driver’s License required
• Strong negotiation skills with the ability to influence decision-makers at various levels
• Great Oral & Written Communication
• Excellent customer relations
• Technical knowledge of the product

Preferred Experience

• Sales Force experience preferred

Tools and Technologies

• Salesforce
• ZoomInfo
• Teams

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Location and Work Setting

Brook Park, OH (onsite), in person.

Compensation

USD 65,000 per year (from $65,000.00 per year).