Sales Development Representative

Based in Draper, Utah with a hybrid work arrangement, the Sales Development Representative engages potential buyers, qualifies leads, and generates new business opportunities through multi-channel outreach, coordinating discovery calls for Account Executives.

Responsibilities

• Generate awareness and interest for FranklinCovey through multi-touch outreach, including cold calls, emails, and social engagement to prospective customers.
• Educate prospects on FranklinCovey's products, building high level business cases that connect solutions to customer goals and initiatives.
• Identify buyer potential using a defined qualification framework.
• Schedule initial discovery calls for Account Executives.
• Meet or exceed daily activity minimums of 80 to 100 activities.
• Manage your own book of accounts and establish a strategy for effective book management.
• Provide constructive feedback to SDR Managers and Sales Enablement to improve effectiveness and efficiency.
• Collaborate with team members to share and learn from best practices.

Requirements

• High school diploma.
• 2+ years of experience in an inside sales position.
• 2+ years of experience making outbound or cold calls.
• Ability to ask insightful questions and solve problems across multiple channels.
• High resilience with the ability to rebound from setbacks.
• Growth minded with a collaborative mindset and willingness to tackle challenges.
• Strong storyteller capable of clearly conveying business value to key customers.
• Excellent work ethic, self-motivated with the initiative to overcome obstacles.
• Extremely coachable and receptive to feedback.
• Excellent written and verbal communication skills.
• Experience with Salesforce, Clari, Groove, Gong, and Sales Navigator.

Technologies

• Salesforce
• Clari
• Groove
• Gong
• Sales Navigator

Job Summary

As a Sales Development Representative, you will initiate relationships with potential customers in the early stages of their buyer journey. You will identify, educate, and qualify leads to generate new business opportunities that drive revenue growth. A customer first mindset, active listening, quick thinking, and a growth orientation are essential to address customer needs and build meaningful interactions that demonstrate FranklinCovey's value proposition.

Compensation

Salary: USD 76,000 - 77,000 per year