Healthcare Sales Manager
Job Description
360care is seeking a Healthcare Sales Manager to lead sales and marketing efforts across a defined territory from Charlotte, NC with an onsite work setup. In this role, you will build durable relationships with long-term care facilities and drive area revenue using structured, repeatable sales practices and processes. The work includes substantial travel and careful handling of resident and customer information with compliance requirements in mind.
This position serves as the primary sales representative for the assigned area, focusing on demand generation, account growth, and ongoing follow-through with prospects and customers. You will also coordinate operational alignment with company protocol and applicable Federal, State, and payer regulations.
Key Responsibilities
- Act as the Sales representative for the defined area.
- Generate demand by identifying, developing, and selling services to new accounts.
- Grow and maintain professional relationships with new and existing customers in the designated region.
- Execute sales activities and provide accurate, timely reporting.
- Contact prospective leads and identify up-sell opportunities.
- Support business opportunities as they arise.
- Assist clients with completion of enrollment forms as needed.
- Proactively contact sales leads and maintain an accurate sales pipeline.
- Ensure client satisfaction is met and maintained.
- Conduct all work in a professional, ethical, and honest manner.
- Complete pre-calls to responsible parties for nursing home residents to inform them of services.
- Present company services comfortably with the appropriate decision makers.
- Follow up to confirm prospective clients received marketing materials and respond to prospect questions in a timely manner.
- Ensure operational activities align with company protocol and comply with Federal, State, and payer regulations, guidelines, and requirements.
- Support and comply with the compliance program, including completion of training and reporting suspected violations of law and company policy.
- Maintain confidentiality of all information and follow HIPAA and PHI guidelines at all times.
- React positively to change and perform other duties as assigned.
Requirements
- Health Insurance license required within 45 days of employment.
- Travel required up to 75% of the time.
- No direct reports.
- High School Diploma required; Bachelor of Science in a related field preferred.
- 3 years of healthcare sales experience preferred.
- Excellent communication, presentation, and computer skills.
- Ability to meet deadlines with timely, complete reporting.
- Goal-oriented approach with a passion to help others.
- Self-motivated with strong problem-solving and multitasking ability.
- Must have own transportation, a good driving record, and auto insurance.
- Must be legally authorized to work in the United States.
- Employment offer is conditional on successful completion of a background investigation and drug screen.
Role Overview
This Healthcare Sales Manager position is responsible for sales and marketing in a specific area, with a focus on maintaining strong relationships with long-term care facilities and driving steady, sustainable revenue through effective sales practices and processes.