Sales Director

The Sales Director is responsible for building and executing a community sales strategy that supports sustainable occupancy growth, improved revenue performance, and stable long-term occupancy. This onsite role in Scottsdale, AZ leads sales from inquiry through move-in, coordinates closely with Operations for readiness and documentation, and develops a qualified prospect pipeline through referrals and relationship building.

Key Responsibilities

• Develop and implement a comprehensive sales strategy that drives sustainable occupancy growth, optimizes revenue, and sustains a pipeline of qualified prospects through effective lead management and conversion.
• Build and maintain strategic relationships with referral partners, healthcare professionals, placement agencies, and community organizations to expand market presence and generate qualified referrals.
• Lead the sales process from inquiry through move-in, providing an exceptional customer experience while partnering with Operations to ensure apartment readiness, documentation completion, and a smooth resident transition.
• Review sales performance, occupancy trends, competitive activity, and market data to identify opportunities, refine sales strategies, improve conversion results, and support long-term occupancy stability.
• Maintain a consistently tour-ready community and accurate sales systems, ensuring the physical environment aligns with Spectrum brand standards while protecting the integrity of CRM data, forecasting, and sales reporting.

Requirements

• High School diploma or equivalent required; Bachelor’s Degree preferred or commensurate experience.
• Senior living sales experience preferred, but not required.
• Proficiency in Microsoft Office Suite and CRM platforms, with the ability to accurately document, manage, and analyze sales activity and prospect information.
• Self-motivated and organized; able to work independently and solve problems.
• Strong communication skills to work effectively with potential residents, current residents, placement agencies, and internal team members.
• Strong understanding of sales process management, lead nurturing, follow-up strategies, conversion metrics, and customer relationship management (CRM) systems.
• Customer service focused with a genuine passion for serving older adults and enhancing residents’ and families’ quality of life.
• Professional appearance, demeanor, and conduct that positively represent the community and organization.

Technologies

• Microsoft Office Suite
• CRM platforms
• CRM

Compensation and Incentives

• Salary: USD 4,500 per monthly
• Expected potential incentive compensation: $4,500 per month or more

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Other voluntary insurance options
• 401(k)
• Paid time off
• Holiday pay
• Discounts through Perk Spot

Additional Information

• Eligibility for medical, dental, vision, life, and other voluntary insurance options for full-time team members.
• All part-time and full-time team members are eligible to participate in the 401(k), with paid time off, holiday pay, and discounts through Perk Spot.
• Spectrum Retirement Communities encourages all team members to be fully vaccinated against COVID-19; vaccination is not required to work with the company.
• Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers.
• Spectrum Retirement, LLC participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.