Senior Sales Manager

Responsibilities

• Act as the primary liaison for prospective clients pursuing group room blocks, event space, and catering services
• Source new business by responding to inquiries, proactively reaching out, qualifying leads, and pursuing opportunities
• Lead the full sales cycle from site visits and client entertaining to proposals, rate setting, contract negotiations, and account fulfillment
• Design and execute strategic plans to meet or exceed revenue and room-night targets, adjusting with market conditions
• Review sales performance data, including lost business, to identify opportunities to improve conversion and competitiveness
• Coordinate with multiple departments to fulfill contracted services and maintain high levels of client satisfaction
• Coach and develop the sales team, monitor performance, and foster a positive, productive work environment

Requirements

• Minimum three years of hotel sales management experience
• Working knowledge of Microsoft Office Suite
• Strong preference for candidates with knowledge of the San Diego market
• Experience with Salesforce and/or Cvent Navigator is advantageous

Technologies

• Microsoft Office Suite
• Salesforce
• Cvent Navigator

Compensation

• Salary: USD 75,000 - 100,000 per year

Benefits

• Go Hilton travel program with up to 110 discounted nights and rates as low as $40 per night
• Employee stock purchase plan with a 15% discount to invest in Hilton shares
• Paid parental leave for eligible team members, including partners and adoptive parents
• Dedicated caregiving concierge services to assist with caregiving needs
• Crisis Concierge providing practical and emotional support during times of loss
• Access to free counseling and support through the Employee Assistance Program
• Generous paid time off for rest and personal matters
• Comprehensive health and welfare plans for employees and families
• Retirement programs to help plan for the future

Typical day

• Be the main contact for clients seeking group accommodations, meeting space, and catering
• Respond to inquiries, proactively reach out to prospects, and qualify leads
• Conduct site visits, host client meetings, prepare proposals, set rates, negotiate contracts, and guide accounts through fulfillment
• Develop and adjust sales plans to achieve revenue and room-night goals based on performance and market shifts
• Analyze performance data to identify opportunities to improve win rates and competitiveness
• Collaborate across departments to ensure seamless fulfillment of contracted services and outstanding client satisfaction
• Lead, mentor, and develop the sales team to maintain a motivated and high-performing environment

Thriving at Hilton

• Go Hilton travel perks offering extensive discounted travel for personal and professional use
• ESPP with a 15% discount to help build long-term financial security
• Paid parental leave and supportive caregiving resources
• Crisis Concierge and mental health resources to support wellbeing
• Generous PTO and broad health and welfare benefits
• Retirement plans designed to help you save for the future