Business Development Representative

Smart Start is hiring a relationship-driven Business Development Representative to grow market presence and build strategic influencer partnerships across North Texas.

Responsibilities

• Establish, develop, and maintain strong in-person relationships with current and prospective influencers in the assigned territory
• Drive new sales through proactive outreach, structured territory planning, and consistent relationship cultivation
• Identify and develop new referral sources to expand product market share
• Assess influencer needs and build productive, long-term partnerships that support consistent lead generation
• Provide technical expertise and consultative support to government officials and referral partners
• Educate partners on product functionality, reporting platforms, and compliance features
• Attend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programs
• Act as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standards
• Develop and execute competitive sales strategies aligned to local market dynamics
• Gather market intelligence to maintain Smart Start’s competitive advantage
• Maintain proficiency in Smart Start products, CRM systems, and monitoring platforms
• Conduct consistent face-to-face meetings to strengthen referral pipelines and support territory growth

Requirements

• Familiarity with the criminal justice system and the ability to build credible, professional relationships with law enforcement personnel, court staff, attorneys, and other justice-system partners
• MUST reside in the North Texas area
• Proven experience in sales or business development
• Ability to work independently in a field-based environment
• Strong interpersonal and relationship-building skills
• Ability to demonstrate and utilize breath alcohol testing devices on a continual basis
• Valid driver’s license and ability to operate a motor vehicle

Technology

• CRM systems
• Monitoring platforms
• Microsoft Office Suite

Benefits

• Comprehensive health plan including medical, dental, and vision coverage
• 401(k) retirement plan with generous company match
• Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, and short & long-term disability
• Positive work environment with work/life balance and professional growth
• Mission-driven work making a global impact with local roots
• Hands-on experience with industry leading, innovative technology

Core Competencies

• Strong relationship-building and in-person engagement skills
• Competitive drive with high levels of initiative and accountability
• Excellent verbal, written, and presentation communication skills
• Ability to deliver clear, confident, effective sales presentations
• Business and territory management acumen
• Strong problem-solving and decision-making capabilities
• Proficiency in sales communication tools (email, text, phone, social media, CRM)
• Strong organizational and time management skills
• Industry knowledge related to alcohol monitoring and ignition interlock programs

Qualifications (Highly Preferred)

• Bilingual in Spanish and English
• Experience in impaired driving, ignition interlock, or alcohol monitoring programs
• Associate or Bachelor’s degree

Work Environment & Travel

• Field-based role: Approximately 80% of time in the field developing and managing influencer relationships
• Overnight travel: Approximately 40%, including occasional weekend travel for conferences and industry events

Technical Skills

• Above-average computer proficiency
• Experience with Microsoft Office Suite
• CRM and proprietary software system experience

Physical Demands & Work Environment

• Regularly required to communicate verbally and hear
• Frequently required to use hands and fingers to handle or feel objects, tools, or controls
• Occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl
• Occasionally required to lift and/or move up to 25 pounds
• Requires close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
• Noise level is usually moderate