Regional Sales Manager

The Regional Sales Manager operates remotely to engage EMS departments, Fire Departments, Ambulance Services, hospital-based transport programs, air medical services, and other pre-hospital healthcare organizations within an assigned territory. The role focuses on developing new business opportunities, identifying upcoming solicitations and contract opportunities, and presenting EMS billing and revenue cycle management solutions to prospective clients.

Responsibilities

• Build, develop, and manage accounts within the assigned territory.
• Meet monthly, quarterly, and annual sales targets.
• Research, monitor, and track potential RFPs and bid opportunities, aiming to engage decision-makers before formal solicitations.
• Identify and qualify prospects through outbound calls, networking, industry events, referrals, and other business development activities.
• Develop proposals, pricing strategies, and sales presentations for prospective customers.
• Develop and maintain relationships with municipal leaders, EMS chiefs, finance stakeholders, hospital administrators, and other decision-makers to maximize win probability.
• Partner with Marketing, Sales, Operations, and leadership to review RFPs, support proposal strategy, and align solutions with client needs.
• Assist with gathering competitive intelligence, monitor competitor activity, and share findings with the sales team.
• Support public records research and maintain relevant business intelligence in CRM and internal systems.
• Analyze awarded contracts, incumbent relationships, and market developments, and share findings with leadership.
• Meet deadlines and requirements for contracts, bids, proposals, and related sales activities in the assigned territory.
• Represent the company at trade shows, conferences, association meetings, and customer events to promote the brand and generate leads.
• Maintain accurate pipeline activity, forecasting, and account records in CRM.
• Collaborate with internal teams to support a smooth transition from sale through implementation and ongoing account growth.
• Perform additional duties as assigned.

Requirements

• Bachelor's degree in Business Administration or a related field preferred but not required.
• Minimum of 3 years of outside professional sales experience with an annual record of achievement; experience in EMS or Fire, healthcare revenue cycle management, medical billing, municipal sales, or healthcare technology is strongly preferred.
• Proven ability to develop new business and close complex sales opportunities involving multiple stakeholders.
• Excellent customer relations and interpersonal skills; able to work with individuals at all levels inside and outside the organization.
• Strong written and verbal communication skills, including the ability to present information and respond to questions from small and large groups.
• Experience scheduling appointments and meeting with high-level decision-makers.
• Ability to work under strict deadlines and manage multiple pursuits simultaneously.
• Experience with Salesforce CRM and Microsoft Office products.
• Effective time management, territory management, and organizational skills.
• Strong proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to analyze and interpret customer reports, bid documents, governmental regulations, and industry materials.
• Experience with municipal procurement processes including RFP and RFI solicitations, public-sector contracting, and competitive bid environments.
• Ability to write reports, business correspondence, proposals, and related sales documentation.
• Ability to calculate and discuss pricing and revenue impact.
• Ability to independently manage all aspects of the job role, including goals and business practices, in a remote environment.
• Working knowledge of ambulance reimbursement, compliance considerations, and EMS industry challenges is a plus but not required.

Technologies

• Salesforce CRM
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

Benefits

• Comprehensive benefits package
• 401(k) Plan

Physical Requirements

• Ability to talk, hear, and see clearly to read and interpret information
• Regular use of a computer, phone, and standard office equipment
• Ability to travel for business purposes affiliated with prospect meetings, shortlists, conferences, and trade events
• Ability to secure confidential and proprietary information
• Perform all duties in a professional environment free of distractions that would create a negative customer experience